An all-in-one customer interaction suite powering over a billion interactions worldwide

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time.
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Images coming soon

Starting from

N/A

  • One Time License
  • Subscription

Starting from

US$15,00/month

  • One Time License
  • Subscription

Overall rating

4,2 /5
(25)
Ease of Use
4,3/5
Features & Functionality
4,1/5
Customer Service
3,7/5
Value for Money
3,7/5

Overall rating

4,6 /5
(166)
Ease of Use
4,6/5
Features & Functionality
4,5/5
Customer Service
4,5/5
Value for Money
4,5/5

Total features 47

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Auto-Dialer
  • Auto-Responders
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Business Analysis
  • CRM Integration
  • Call Center Management
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Chat
  • Commenting
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Caller ID
  • Data Filtering
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Disaster Recovery
  • ERP Integration
  • Email Integration
  • Employee Management
  • Employee Self Service
  • Fax Management
  • Filtered Views
  • Help Desk Integration
  • Help Desk Management
  • IVR / Voice Recognition
  • Instant Messaging
  • Knowledge Base Management
  • Lead Assignment
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multiple User Accounts
  • On-Demand Recording
  • Performance Management
  • Predictive Dialer
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Remote Access
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • SMS Integration
  • Sales Integration
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Speech to Text
  • Tagging
  • Text to Speech
  • Third Party Integration
  • User Management
  • Visual Analytics
  • Voice Mail
  • Workflow Management
  • eCommerce Integration

Total features 81

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Auto-Dialer
  • Auto-Responders
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Business Analysis
  • CRM Integration
  • Call Center Management
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Chat
  • Commenting
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Caller ID
  • Data Filtering
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Disaster Recovery
  • ERP Integration
  • Email Integration
  • Employee Management
  • Employee Self Service
  • Fax Management
  • Filtered Views
  • Help Desk Integration
  • Help Desk Management
  • IVR / Voice Recognition
  • Instant Messaging
  • Knowledge Base Management
  • Lead Assignment
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multiple User Accounts
  • On-Demand Recording
  • Performance Management
  • Predictive Dialer
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Remote Access
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • SMS Integration
  • Sales Integration
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Speech to Text
  • Tagging
  • Text to Speech
  • Third Party Integration
  • User Management
  • Visual Analytics
  • Voice Mail
  • Workflow Management
  • eCommerce Integration
  • Ameyo FusionCX
  • BigCommerce
  • Dynamics 365
  • FieldEZ
  • Freshdesk
  • Help Scout
  • Knowmax
  • LeadSquared
  • LiveChat
  • Onpipeline
  • Ameyo FusionCX
  • BigCommerce
  • Dynamics 365
  • FieldEZ
  • Freshdesk
  • Help Scout
  • Knowmax
  • LeadSquared
  • LiveChat
  • Onpipeline