Learn why GetApp is free

Ameyo vs Cisco Jabber

Ameyo

4.2 (100)
Learn More

Cisco Jabber

4.3 (1336)
Learn More
An all-in-one customer interaction suite powering over a billion interactions worldwide

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.2 /5
(100)

Ease of Use

4.2/ 5

Features

4.0/ 5

Customer Service

3.8/ 5

Value for Money

3.9/ 5
Read all reviews

Overall rating

4.3 /5
(1,336)

Ease of Use

4.4/ 5

Features

4.1/ 5

Customer Service

4.2/ 5

Value for Money

4.1/ 5
Read all reviews

Total features 82

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Autoresponders
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Electronic Hand Raising
  • Email Management
  • Email Templates
  • Event Management
  • File Sharing
  • File Transfer
  • IVR
  • Inbound Call Center
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Outbound Call Center
  • Performance Management
  • Predictive Dialer
  • Presentation Streaming
  • Presentation Tools
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Screen Sharing
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Virtual Assistant
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Workflow Management

Total features 23

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Autoresponders
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Electronic Hand Raising
  • Email Management
  • Email Templates
  • Event Management
  • File Sharing
  • File Transfer
  • IVR
  • Inbound Call Center
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Outbound Call Center
  • Performance Management
  • Predictive Dialer
  • Presentation Streaming
  • Presentation Tools
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Screen Sharing
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Virtual Assistant
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Workflow Management
  • Freshdesk
  • Google Calendar
  • Microsoft Outlook
  • Salesforce Sales Cloud
  • SugarCRM
  • Talisma CRM
  • Webex Suite
  • Zendesk Suite
  • Zoho CRM
  • Freshdesk
  • Google Calendar
  • Microsoft Outlook
  • Salesforce Sales Cloud
  • SugarCRM
  • Talisma CRM
  • Webex Suite
  • Zendesk Suite
  • Zoho CRM

Compare similar products