Ameyo vs yoummday
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Overview
An all-in-one customer interaction suite powering over a billion interactions worldwide
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$0.11/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.2/ 5Features
4.0/ 5Customer Service
3.8/ 5Value for Money
3.9/ 5Ease of Use
4.3/ 5Features
4/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 82
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Management
- Email Management
- Email Templates
- IVR
- Inbound Call Center
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Meeting Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Outbound Call Center
- Performance Management
- Predictive Dialer
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- Video Conferencing
- Virtual Assistant
- VoIP
- VoIP Connection
- Voice Mail
- Workflow Management
Total features 38
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Management
- Email Management
- Email Templates
- IVR
- Inbound Call Center
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Meeting Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Outbound Call Center
- Performance Management
- Predictive Dialer
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- Video Conferencing
- Virtual Assistant
- VoIP
- VoIP Connection
- Voice Mail
- Workflow Management
Integrations
- Freshdesk
- QuickBooks Desktop
- QuickBooks Online
- Salesforce Sales Cloud
- SugarCRM
- Talisma CRM
- Zendesk Suite
- Zoho CRM
- Freshdesk
- QuickBooks Desktop
- QuickBooks Online
- Salesforce Sales Cloud
- SugarCRM
- Talisma CRM
- Zendesk Suite
- Zoho CRM