Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.
Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$30,00/month

  • Subscription

Starting from

  • Subscription

Overall rating

4,3 /5
(216)
Ease of Use
4,5/5
Features & Functionality
4,1/5
Customer Service
4,2/5
Value for Money
4,1/5

Overall rating

4,6 /5
(664)
Ease of Use
4,7/5
Features & Functionality
4,4/5
Customer Service
4,6/5
Value for Money
4,5/5

Total features 102

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Applicant Tracking
  • Archiving & Retention
  • Assignment Management
  • Auto-Dialer
  • Auto-Responders
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Donor Management
  • Employee Activity Monitoring
  • Event Triggered Actions
  • File Transfer
  • For Nonprofits
  • Fundraising Management
  • HIPAA Compliant
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Lead Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Open Database Design
  • Outbound Call Center
  • PCI Compliance
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Productivity Analysis
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Search/Filter
  • Skills Tracking
  • Softphone Software
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Widgets
  • Workflow Management
  • eCommerce Management

Total features 96

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Applicant Tracking
  • Archiving & Retention
  • Assignment Management
  • Auto-Dialer
  • Auto-Responders
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Donor Management
  • Employee Activity Monitoring
  • Event Triggered Actions
  • File Transfer
  • For Nonprofits
  • Fundraising Management
  • HIPAA Compliant
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Lead Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Open Database Design
  • Outbound Call Center
  • PCI Compliance
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Productivity Analysis
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Search/Filter
  • Skills Tracking
  • Softphone Software
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Widgets
  • Workflow Management
  • eCommerce Management
  • Avoma
  • BigCommerce
  • Bigcommerce
  • Brand Embassy
  • Callingly
  • Contactually
  • Copper
  • CrankWheel
  • Desk.com
  • Enthu
  • EvaluAgent
  • ExecVision
  • FLG
  • Fireflies
  • Freshdesk
  • Front
  • Gaston
  • Gong.io
  • Google Contacts
  • Gorgias
  • Groove
  • HappyFox BI
  • Help Scout
  • Heymarket
  • Highrise
  • HubSpot CRM
  • HubSpot Sales Hub
  • Integromat
  • Intercom
  • JobAdder
  • Keap
  • Klaus
  • Kustomer
  • LeadsBridge
  • LiveChat
  • MaestroQA
  • Microsoft Teams
  • Modjo
  • Nicereply
  • Nimble
  • OTYS Recruitment
  • Olark
  • OnePageCRM
  • OneUp Sales
  • Onpipeline
  • Outreach
  • PieSync
  • Pipedrive
  • Planhat
  • Playvox
  • Plecto
  • ProcedureFlow
  • QuickMail.io
  • Re:amaze
  • Recruit Wizard
  • Recruitly
  • Refract
  • Richpanel
  • Rippling
  • Sakari
  • SalesLoft
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesmsg
  • Segment
  • Shopify
  • Simplifier
  • Slack
  • SnapCall
  • SnapEngage
  • SugarCRM
  • TalentLyft
  • Tap My Back
  • TeamGram
  • Textline
  • Toucan Toco
  • Tray.io
  • Typeform
  • UserVoice
  • Userlike
  • Wingman
  • Zapier
  • Zendesk
  • Zendesk Sell
  • Zoho CRM
  • Zoho Desk
  • amoCRM
  • eyeson
  • lemlist
  • noCRM.io
  • Avoma
  • BigCommerce
  • Bigcommerce
  • Brand Embassy
  • Callingly
  • Contactually
  • Copper
  • CrankWheel
  • Desk.com
  • Enthu
  • EvaluAgent
  • ExecVision
  • FLG
  • Fireflies
  • Freshdesk
  • Front
  • Gaston
  • Gong.io
  • Google Contacts
  • Gorgias
  • Groove
  • HappyFox BI
  • Help Scout
  • Heymarket
  • Highrise
  • HubSpot CRM
  • HubSpot Sales Hub
  • Integromat
  • Intercom
  • JobAdder
  • Keap
  • Klaus
  • Kustomer
  • LeadsBridge
  • LiveChat
  • MaestroQA
  • Microsoft Teams
  • Modjo
  • Nicereply
  • Nimble
  • OTYS Recruitment
  • Olark
  • OnePageCRM
  • OneUp Sales
  • Onpipeline
  • Outreach
  • PieSync
  • Pipedrive
  • Planhat
  • Playvox
  • Plecto
  • ProcedureFlow
  • QuickMail.io
  • Re:amaze
  • Recruit Wizard
  • Recruitly
  • Refract
  • Richpanel
  • Rippling
  • Sakari
  • SalesLoft
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesmsg
  • Segment
  • Shopify
  • Simplifier
  • Slack
  • SnapCall
  • SnapEngage
  • SugarCRM
  • TalentLyft
  • Tap My Back
  • TeamGram
  • Textline
  • Toucan Toco
  • Tray.io
  • Typeform
  • UserVoice
  • Userlike
  • Wingman
  • Zapier
  • Zendesk
  • Zendesk Sell
  • Zoho CRM
  • Zoho Desk
  • amoCRM
  • eyeson
  • lemlist
  • noCRM.io