---
description: Compare Aircall vs Zoiper for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Aircall vs Zoiper | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Aircall \<span\>vs\</span\> Zoiper](https://www.getapp.za.com/compare/100333/113717/aircall/vs/zoiper)

# Compare Aircall vs Zoiper

Canonical: https://www.getapp.za.com/compare/100333/113717/aircall/vs/zoiper

> Detailed comparison between Aircall and Zoiper. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Aircall | Zoiper |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 466 | 114 |
| **Starting Price** | US$40,00 | €49,95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Aircall

- API
- Access Controls/Permissions
- Auto-Dialer
- CRM
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Contact Database
- Contact Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Remote Access/Control
- Reporting & Statistics
- SMS Messaging
- Unified Communications
- Video Conferencing
- Voice Mail

### Zoiper

- API
- Access Controls/Permissions
- Auto-Dialer
- CRM
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Contact Database
- Contact Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Remote Access/Control
- Reporting & Statistics
- SMS Messaging
- Unified Communications
- Video Conferencing
- Voice Mail

## Links

- [View Aircall Profile](https://www.getapp.za.com/software/100333/aircall)
- [View Zoiper Profile](https://www.getapp.za.com/software/113717/zoiper)
- [View Original Comparison](https://www.getapp.za.com/compare/100333/113717/aircall/vs/zoiper)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Aircall vs Zoiper | GetApp South Africa 2026","description":"Compare Aircall vs Zoiper for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/100333/113717/aircall/vs/zoiper","about":[{"@id":"https://www.getapp.za.com/software/100333/aircall#software"},{"@id":"https://www.getapp.za.com/software/113717/zoiper#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/100333/113717/aircall/vs/zoiper#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/100333/113717/aircall/vs/zoiper#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"Aircall","description":"Aircall is a cloud-based customer communications platform that consolidates voice, SMS, and WhatsApp into a single omnichannel inbox, designed for customer support and sales teams across businesses of all sizes. The platform routes inbound and outbound interactions through a unified interface, giving agents shared access to conversation history, customer context, and real-time collaboration tools without switching between applications.\n\nAircall extends its core telephony and messaging capabilities through a broad integration ecosystem, connecting with CRM, helpdesk, and productivity tools to synchronize contact data and interaction logs automatically. Supervisors gain access to live monitoring dashboards, call recording, analytics, and queue management features that support workforce oversight and performance tracking. IVR configuration, call routing rules, and number provisioning are managed directly within the platform, reducing reliance on external telephony infrastructure.\n\nAircall supports distributed and remote teams through browser and mobile access, enabling agents to handle customer interactions from any location. The platform's reporting suite surfaces channel-level and agent-level metrics, supporting data-driven decisions around staffing, response times, and customer satisfaction. Businesses in retail, SaaS, financial services, and professional services use Aircall to centralize customer communication operations and maintain consistent service quality across channels.","image":"https://images.g2crowd.com/display-layer-screenshots/4872/f18599a2f6972df2e068d9cb3075e190b291cfe7f982b9d8acb58a0df246462c.jpg","url":"https://www.getapp.za.com/software/100333/aircall","@id":"https://www.getapp.za.com/software/100333/aircall#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":466,"ratingValue":4.2},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"Zoiper","description":"Zoiper is a cross-platform VoIP softphone dialer solution that supports voice and video calling along with instant messaging functionality. Available for Windows, Mac and Linux, Zoiper also offers native companion apps for iOS, Android and Windows Phone, giving users the ability to conduct VoIP calls through multiple PBX (Private Branch Exchange) networks and SIP (Session Initiation Protocol) or IAX (Inter-Asterisk eXchange) providers. Voice, text or video communications are secured using TLS, SRTP and ZRTP encryption protocols, while contacts are automatically found from a variety of popular address books and arranged into searchable contact lists. Call center functionality then goes on to include features such as auto-answer, call transfer, recording, provisioning and also click-2-dial CRM integration. Zoiper also boasts the ability to call direct from within email clients or web browsers with a number of plugins and extensions across Outlook, Thunderbird, Internet Explorer, Firefox, Chrome, Safari, Goldmine CRM, Lotus Organizer etc.\n\nAdditional features include customizable branding, changing Zoiper's logo, colors and even interface to better match own corporate identity and user experience. The product offers access to its SDK and API to further customize the application, also enabling developers to embed its VoIP stack inside their own software. Zoiper Biz and Zoiper Biz API facilitates softphone control from any Windows application, while the WEB JavaScript API enables embed within browsers or custom web-based interfaces.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5991ac1c-e888-4cb7-a5cb-5237a9e5d613.png","url":"https://www.getapp.za.com/software/113717/zoiper","@id":"https://www.getapp.za.com/software/113717/zoiper#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":114,"ratingValue":4.3},"offers":{"price":"49.95","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/100333/113717/aircall/vs/zoiper#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Aircall vs Zoiper","position":3,"item":"https://www.getapp.za.com/compare/100333/113717/aircall/vs/zoiper","@type":"ListItem"}]}]}
</script>
