Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.
Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time.
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$30,00/month

  • Subscription

Starting from

US$20,00/month

  • Subscription

Overall rating

4,3 /5
(220)
Ease of Use
4,5/5
Features & Functionality
4,1/5
Customer Service
4,2/5
Value for Money
4,1/5

Overall rating

4,6 /5
(201)
Ease of Use
4,6/5
Features & Functionality
4,4/5
Customer Service
4,4/5
Value for Money
4,4/5

Total features 102

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Assignment Management
  • Audio / Video Conferencing
  • Auto-Dialer
  • Auto-Responders
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Specific Caller ID
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Donor Management
  • ERP
  • Employee Activity Monitoring
  • Employee Directory
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • File Transfer
  • For Nonprofits
  • Fundraising Management
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Lead Management
  • List Management
  • Live Chat
  • Local Caller ID
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Outbound Reporting
  • PCI Compliance
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Productivity Analysis
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Sales Management
  • Search/Filter
  • Sentiment Analysis
  • Skills Assessment
  • Skills Tracking
  • Softphone Software
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Unattended Call Management
  • Unified Communications
  • Usage Tracking/Analytics
  • User Management
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Management
  • eCommerce Management

Total features 141

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Assignment Management
  • Audio / Video Conferencing
  • Auto-Dialer
  • Auto-Responders
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Specific Caller ID
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Donor Management
  • ERP
  • Employee Activity Monitoring
  • Employee Directory
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • File Transfer
  • For Nonprofits
  • Fundraising Management
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Lead Management
  • List Management
  • Live Chat
  • Local Caller ID
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Outbound Reporting
  • PCI Compliance
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Productivity Analysis
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Sales Management
  • Search/Filter
  • Sentiment Analysis
  • Skills Assessment
  • Skills Tracking
  • Softphone Software
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Unattended Call Management
  • Unified Communications
  • Usage Tracking/Analytics
  • User Management
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Management
  • eCommerce Management
  • Avoma
  • BigCommerce
  • Bigcommerce
  • Callingly
  • Copper
  • Desk.com
  • Enthu
  • EvaluAgent
  • ExecVision
  • FLG
  • Fireflies
  • Freshdesk
  • Front
  • Gaston
  • Gong.io
  • Google Contacts
  • Gorgias
  • Groove
  • HappyFox BI
  • Help Scout
  • Heymarket
  • HubSpot CRM
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Integromat
  • Intercom
  • JobAdder
  • Klaus
  • Kustomer
  • LeadsBridge
  • LiveAgent
  • LiveChat
  • MaestroQA
  • Magento Commerce
  • Microsoft Teams
  • Modjo
  • Nicereply
  • OTYS Recruitment
  • OneUp Sales
  • Onpipeline
  • Outreach
  • PieSync
  • Pipedrive
  • Planhat
  • Plecto
  • QuickMail.io
  • Re:amaze
  • Recruit Wizard
  • Recruitly
  • Refract
  • Richpanel
  • Rippling
  • Sakari
  • SalesLoft
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesmsg
  • Segment
  • Shopify
  • Simplifier
  • Slack
  • SnapCall
  • SugarCRM
  • TalentLyft
  • TeamGram
  • Textline
  • Toucan Toco
  • Tray.io
  • Typeform
  • Wingman
  • Zapier
  • Zendesk
  • Zendesk Sell
  • Zoho CRM
  • Zoho Desk
  • amoCRM
  • lemlist
  • noCRM.io
  • Avoma
  • BigCommerce
  • Bigcommerce
  • Callingly
  • Copper
  • Desk.com
  • Enthu
  • EvaluAgent
  • ExecVision
  • FLG
  • Fireflies
  • Freshdesk
  • Front
  • Gaston
  • Gong.io
  • Google Contacts
  • Gorgias
  • Groove
  • HappyFox BI
  • Help Scout
  • Heymarket
  • HubSpot CRM
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Integromat
  • Intercom
  • JobAdder
  • Klaus
  • Kustomer
  • LeadsBridge
  • LiveAgent
  • LiveChat
  • MaestroQA
  • Magento Commerce
  • Microsoft Teams
  • Modjo
  • Nicereply
  • OTYS Recruitment
  • OneUp Sales
  • Onpipeline
  • Outreach
  • PieSync
  • Pipedrive
  • Planhat
  • Plecto
  • QuickMail.io
  • Re:amaze
  • Recruit Wizard
  • Recruitly
  • Refract
  • Richpanel
  • Rippling
  • Sakari
  • SalesLoft
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesmsg
  • Segment
  • Shopify
  • Simplifier
  • Slack
  • SnapCall
  • SugarCRM
  • TalentLyft
  • TeamGram
  • Textline
  • Toucan Toco
  • Tray.io
  • Typeform
  • Wingman
  • Zapier
  • Zendesk
  • Zendesk Sell
  • Zoho CRM
  • Zoho Desk
  • amoCRM
  • lemlist
  • noCRM.io