C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Subscription

Starting from

  • Subscription

Overall rating

4,2 /5
(12)
Ease of Use
4,3/5
Features & Functionality
4,1/5
Customer Service
4,4/5
Value for Money
4,1/5

Overall rating

5 /5
(1)
Ease of Use
5/5
Features & Functionality
5/5
Customer Service
0/5
Value for Money
0/5

Total features 95

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Automated Routing
  • Automatic Lead Distribution
  • Availability Management
  • CRM
  • Calendar Management
  • Call Center Management
  • Capacity Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting / Notes
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Course Authoring
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Decision Support Software
  • Developer Portal
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Forms
  • Email Management
  • Employee Onboarding
  • Employee Recognition Software
  • Engagement Analytics
  • Event Management
  • Event Triggered Actions
  • Feedback Management
  • Full Text Search
  • Gantt/Timeline View
  • Geolocation
  • Goal Management
  • Guided Problem Solving
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Negative Feedback Management
  • Network Monitoring
  • Online Catalog
  • Online Forums
  • Orientation Workflow Management
  • Performance Management
  • Performance Metrics
  • Problem Management
  • Procurement Management
  • Project Management
  • Projections
  • Purchase Order Management
  • Question Library
  • Queue Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requisition Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Ticket Management
  • Timesheet Management
  • Training Management
  • Usage Tracking/Analytics
  • Version Control
  • WYSIWYG Editor
  • Workflow Configuration
  • Workflow Management

Total features 53

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Automated Routing
  • Automatic Lead Distribution
  • Availability Management
  • CRM
  • Calendar Management
  • Call Center Management
  • Capacity Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting / Notes
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Course Authoring
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Decision Support Software
  • Developer Portal
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Forms
  • Email Management
  • Employee Onboarding
  • Employee Recognition Software
  • Engagement Analytics
  • Event Management
  • Event Triggered Actions
  • Feedback Management
  • Full Text Search
  • Gantt/Timeline View
  • Geolocation
  • Goal Management
  • Guided Problem Solving
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Negative Feedback Management
  • Network Monitoring
  • Online Catalog
  • Online Forums
  • Orientation Workflow Management
  • Performance Management
  • Performance Metrics
  • Problem Management
  • Procurement Management
  • Project Management
  • Projections
  • Purchase Order Management
  • Question Library
  • Queue Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requisition Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Ticket Management
  • Timesheet Management
  • Training Management
  • Usage Tracking/Analytics
  • Version Control
  • WYSIWYG Editor
  • Workflow Configuration
  • Workflow Management
  • Microsoft Azure
  • QuickBooks Online Advanced
  • Zapier
  • Microsoft Azure
  • QuickBooks Online Advanced
  • Zapier