Zoho Desk vs Lost Returns
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Overview
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Lost Returns is a web-based lost and found software designed to help businesses and individuals streamline reverse logistics of lost properties. It lets teams recover lost items and return them safely to their owners.
Lost Returns is a web-based lost and found software designed to help businesses and individuals streamline reverse logistics of lost properties. It...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
No images available
Pricing
Starting from
US$20.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.5/ 5Customer Service
4.3/ 5Value for Money
4.5/ 5Ease of Use
5/ 5Features
5/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 159
- @mentions
- API
- Access Controls/Permissions
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Audit Trail
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Batch Communications
- Billing & Invoicing
- Built-In Database
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Canned Responses
- Case Management
- Catalog Management
- Categorisation/Grouping
- Chat/Messaging
- Chatbot
- Churn Management
- Claims Management
- Client Portal
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Content Management
- Cross-Database Search
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Verification
- Decision Support Software
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Alerts
- Email Management
- Email Templates
- Event Triggered Actions
- Feedback Management
- File Sharing
- For Insurance Industry
- Forms Management
- Fraud Detection
- Full Text Search
- Gamification
- Help Desk Management
- Historical Reporting
- IVR
- Image Recognition
- Inbound Call Center
- Inbox Management
- Interaction Tracking
- Interactive Content
- Inventory Management
- Inventory Tracking
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Match & Merge
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Negative Feedback Management
- Offline Form
- On-Demand Communications
- Onboarding
- Online Forums
- Outbound Call Center
- Performance Management
- Performance Metrics
- Personalization
- Photos/Images
- Pre-built Templates
- Predictive Analytics
- Prioritization
- Proactive Chat
- Project Management
- Quality Assurance
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recurring Issues
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Returns Management
- Rich Text Editor
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SEO Management
- SMS Messaging
- SSL Security
- Sales Pipeline Management
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shipping Labels
- Shipping Management
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Templates
- Text Analysis
- Text Editing
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Unclaimed Items Management
- Usage Tracking/Analytics
- User Management
- User Profiles
- Video Support
- Virtual Assistant
- VoIP Connection
- Web Forms
- Website Integration
- Widgets
- Workflow Configuration
- Workflow Management
Total features 52
- @mentions
- API
- Access Controls/Permissions
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Audit Trail
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Batch Communications
- Billing & Invoicing
- Built-In Database
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Canned Responses
- Case Management
- Catalog Management
- Categorisation/Grouping
- Chat/Messaging
- Chatbot
- Churn Management
- Claims Management
- Client Portal
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Content Management
- Cross-Database Search
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Verification
- Decision Support Software
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Alerts
- Email Management
- Email Templates
- Event Triggered Actions
- Feedback Management
- File Sharing
- For Insurance Industry
- Forms Management
- Fraud Detection
- Full Text Search
- Gamification
- Help Desk Management
- Historical Reporting
- IVR
- Image Recognition
- Inbound Call Center
- Inbox Management
- Interaction Tracking
- Interactive Content
- Inventory Management
- Inventory Tracking
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Match & Merge
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Negative Feedback Management
- Offline Form
- On-Demand Communications
- Onboarding
- Online Forums
- Outbound Call Center
- Performance Management
- Performance Metrics
- Personalization
- Photos/Images
- Pre-built Templates
- Predictive Analytics
- Prioritization
- Proactive Chat
- Project Management
- Quality Assurance
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recurring Issues
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Returns Management
- Rich Text Editor
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SEO Management
- SMS Messaging
- SSL Security
- Sales Pipeline Management
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shipping Labels
- Shipping Management
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Templates
- Text Analysis
- Text Editing
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Unclaimed Items Management
- Usage Tracking/Analytics
- User Management
- User Profiles
- Video Support
- Virtual Assistant
- VoIP Connection
- Web Forms
- Website Integration
- Widgets
- Workflow Configuration
- Workflow Management
Integrations
- APPSeCONNECT
- Aircall
- Alegra
- Asana
- AskNicely
- Asterisk
- BigCommerce
- Bigin by Zoho CRM
- Call Center Studio
- Capsule
- ChargeOver
- ChurnZero
- Clearbit
- ClickSend
- Clockify
- CloudTalk
- Cx MOMENTS
- Exotel
- FedEx Ship Manager
- FreJun
- GitHub
- GoTo Connect
- Google Analytics 360
- Google Workspace
- Harvest
- Hiveage
- Intercom
- Jira
- JustCall
- LateShipment.com
- MYOB Business
- Mailchimp
- Meta for Business
- Microsoft Teams
- Netomi
- OnePageCRM
- Ozonetel
- Pipedream
- Pipedrive
- Plivo
- RingCentral Contact Center
- Salesforce Sales Cloud
- ShippingChimp
- Skyvia
- Slack
- SurveyMonkey
- TalkChief
- Teamwork CRM
- Toky
- Trello
- Twilio
- Twitter/X
- WHMCS
- Yeastar P-Series Phone System
- Zadarma
- Zapier
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho BugTracker
- Zoho CRM
- Zoho Cliq
- Zoho Commerce
- Zoho Creator
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Inventory
- Zoho Invoice
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Social
- Zoho Sprints
- Zoho Survey
- Zoho Voice
- Zoom Phone
- babelforce
- viaSocket
- APPSeCONNECT
- Aircall
- Alegra
- Asana
- AskNicely
- Asterisk
- BigCommerce
- Bigin by Zoho CRM
- Call Center Studio
- Capsule
- ChargeOver
- ChurnZero
- Clearbit
- ClickSend
- Clockify
- CloudTalk
- Cx MOMENTS
- Exotel
- FedEx Ship Manager
- FreJun
- GitHub
- GoTo Connect
- Google Analytics 360
- Google Workspace
- Harvest
- Hiveage
- Intercom
- Jira
- JustCall
- LateShipment.com
- MYOB Business
- Mailchimp
- Meta for Business
- Microsoft Teams
- Netomi
- OnePageCRM
- Ozonetel
- Pipedream
- Pipedrive
- Plivo
- RingCentral Contact Center
- Salesforce Sales Cloud
- ShippingChimp
- Skyvia
- Slack
- SurveyMonkey
- TalkChief
- Teamwork CRM
- Toky
- Trello
- Twilio
- Twitter/X
- WHMCS
- Yeastar P-Series Phone System
- Zadarma
- Zapier
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho BugTracker
- Zoho CRM
- Zoho Cliq
- Zoho Commerce
- Zoho Creator
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Inventory
- Zoho Invoice
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Social
- Zoho Sprints
- Zoho Survey
- Zoho Voice
- Zoom Phone
- babelforce
- viaSocket
