Skedulo vs Salesforce Field Service

Skedulo is an AI-enabled field service management solution paired with a powerful mobile app designed for enterprise level organizations. With over 70M global appointments to date, Skedulo streamlines scheduling - enhancing revenue, customer satisfaction (CSAT), and employee morale efficiently.
Skedulo is an AI-enabled field service management solution paired with a powerful mobile app designed for enterprise level organizations. With over...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders & gain real-time visibility into field service operations.
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce....

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.4 /5
(11)

Ease of Use

4.4/ 5

Features

4.3/ 5

Customer Service

4.3/ 5

Value for Money

4.7/ 5

Overall rating

4.3 /5
(25)

Ease of Use

4.1/ 5

Features

4.3/ 5

Customer Service

4.2/ 5

Value for Money

4.1/ 5

Total features 80

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • CRM
  • Calendar Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Management
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Estimating
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • File Management
  • File Storage
  • Forecasting
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Time Clock
  • Order Management
  • Order Tracking
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Preventive Maintenance
  • Production Scheduling
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipping Management
  • Skills Tracking
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Traceability
  • Transportation Management
  • Variable Workforce
  • Website Integration
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Total features 102

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • CRM
  • Calendar Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Management
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Estimating
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • File Management
  • File Storage
  • Forecasting
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Time Clock
  • Order Management
  • Order Tracking
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Preventive Maintenance
  • Production Scheduling
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipping Management
  • Skills Tracking
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Traceability
  • Transportation Management
  • Variable Workforce
  • Website Integration
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Dynamics 365
  • Epic
  • KeyPay
  • Salesforce Sales Cloud
  • ServiceNow
  • Workday HCM
  • Zendesk Suite
Not provided by vendor