eVoice is a virtual phone system and PBX tool for small and medium sized businesses. eVoice provides users with new phone numbers, or it takes your existing phone numbers, adds the ability to use a range of features such as auto-receptionist, recorded greetings, voicemails, conferencing and more.
eVoice is a virtual phone system and PBX tool for small and medium sized businesses. eVoice provides users with new phone numbers, or it takes your...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports.
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$12,99/month

  • Subscription

Starting from

  • Subscription

Overall rating

3,4 /5
(11)
Ease of Use
3,4/5
Features & Functionality
3,5/5
Customer Service
2,6/5
Value for Money
2,8/5

Overall rating

4,2 /5
(246)
Ease of Use
4,2/5
Features & Functionality
4,2/5
Customer Service
4/5
Value for Money
3,8/5

Total features 33

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio / Video Conferencing
  • Automatic Lead Distribution
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Activity Tracking
  • Customizable Caller ID
  • Dashboard Creation
  • Distribution Management
  • Email Management
  • Employee Database
  • Employee Directory
  • Event Logs
  • Fax Management
  • File Sharing
  • Help Desk Management
  • IVR / Voice Recognition
  • Lead Distribution
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • On-Demand Recording
  • Predictive Dialer
  • Presentation Streaming
  • Prioritization
  • Queue Management
  • Real Time Data
  • Real-Time Chat
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Softphone Software
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Virtual Call Center
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail

Total features 50

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio / Video Conferencing
  • Automatic Lead Distribution
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Activity Tracking
  • Customizable Caller ID
  • Dashboard Creation
  • Distribution Management
  • Email Management
  • Employee Database
  • Employee Directory
  • Event Logs
  • Fax Management
  • File Sharing
  • Help Desk Management
  • IVR / Voice Recognition
  • Lead Distribution
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • On-Demand Recording
  • Predictive Dialer
  • Presentation Streaming
  • Prioritization
  • Queue Management
  • Real Time Data
  • Real-Time Chat
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Softphone Software
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Virtual Call Center
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail