---
description: Compare Webtrends vs Hotjar for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Webtrends vs Hotjar | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Automation Testing Tools](/directory/389/testing/software) > [Webtrends \<span\>vs\</span\> Hotjar](https://www.getapp.za.com/compare/100535/101789/webtrends/vs/hotjar)

# Compare Webtrends vs Hotjar

Canonical: https://www.getapp.za.com/compare/100535/101789/webtrends/vs/hotjar

> Detailed comparison between Webtrends and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Webtrends | Hotjar |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 5 | 539 |
| **Starting Price** | - | US$39,00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Webtrends

- Customizable Reports
- Monitoring
- Real-Time Reporting
- Reporting/Analytics
- Usability Testing
- Website Analytics

### Hotjar

- API
- Activity Tracking
- Behavior Analytics
- Customizable Reports
- Dashboard
- Element Analytics
- Engagement Tracking
- For Websites
- KPI Monitoring
- Mobile Survey
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Usability Testing
- Video Support
- Visitor Tracking
- Website Analytics

## Links

- [View Webtrends Profile](https://www.getapp.za.com/software/100535/webtrends)
- [View Hotjar Profile](https://www.getapp.za.com/software/101789/hotjar)
- [View Original Comparison](https://www.getapp.za.com/compare/100535/101789/webtrends/vs/hotjar)

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