---
description: Compare Meltwater vs Critical Mention for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Meltwater vs Critical Mention | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Campaign Management Software](/directory/304/campaign-management/software) > [Meltwater \<span\>vs\</span\> Critical Mention](https://www.getapp.za.com/compare/100643/110683/meltwater/vs/critical-mention)

# Compare Meltwater vs Critical Mention

Canonical: https://www.getapp.za.com/compare/100643/110683/meltwater/vs/critical-mention

> Detailed comparison between Meltwater and Critical Mention. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Meltwater | Critical Mention |
| **Overall rating** | 4.0/5 | 4.3/5 |
| **Total Reviews** | 96 | 13 |
| **Starting Price** | - | US$1,00 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Meltwater

- @mentions
- API
- Audience Targeting
- Brand Tracking
- Campaign Management
- Competitive Analysis
- Customizable Reports
- Dashboard
- Keyword Filtering
- Keyword Tracking
- Monitoring
- Press Monitoring
- Real-Time Data
- Real-Time Monitoring
- Reporting/Analytics
- Review Monitoring
- Search/Filter
- Social Listening
- Social Media Monitoring
- Visual Analytics

### Critical Mention

- @mentions
- API
- Audience Targeting
- Brand Tracking
- Campaign Management
- Competitive Analysis
- Customizable Reports
- Dashboard
- Keyword Filtering
- Keyword Tracking
- Monitoring
- Press Monitoring
- Real-Time Data
- Real-Time Monitoring
- Reporting/Analytics
- Review Monitoring
- Search/Filter
- Social Listening
- Social Media Monitoring
- Visual Analytics

## Links

- [View Meltwater Profile](https://www.getapp.za.com/software/100643/meltwater)
- [View Critical Mention Profile](https://www.getapp.za.com/software/110683/critical-mention)
- [View Original Comparison](https://www.getapp.za.com/compare/100643/110683/meltwater/vs/critical-mention)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Meltwater vs Critical Mention | GetApp South Africa 2026","description":"Compare Meltwater vs Critical Mention for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/100643/110683/meltwater/vs/critical-mention","about":[{"@id":"https://www.getapp.za.com/software/100643/meltwater#software"},{"@id":"https://www.getapp.za.com/software/110683/critical-mention#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/100643/110683/meltwater/vs/critical-mention#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/100643/110683/meltwater/vs/critical-mention#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"Meltwater","description":"Meltwater is a cloud-based, AI-powered media intelligence platform that consolidates media monitoring, social listening, consumer insights, influencer marketing, and media relations into a single environment. The platform ingests approximately 1 billion pieces of content daily from over 6 million sources, including 400,000+ traditional media outlets, 200M+ online publications, major social platforms (Instagram, TikTok, X, Facebook, LinkedIn, YouTube, Reddit, Bluesky), 20,000+ podcasts, and broadcast coverage across 210 US DMAs and thousands of global TV and radio stations. Large language model (LLM) monitoring via GenAI Lens extends coverage to AI-generated content across ChatGPT, Perplexity, Google AI Overviews, DeepSeek, Llama, Claude, Gemini, and Grok. Accessible via browser and available on the Azure Marketplace, the platform integrates natively with Slack, Microsoft Teams, Microsoft 365 (via Copilot Plugin), Salesforce, and third-party business intelligence tools.\n\nMeltwater serves PR, communications, and marketing professionals at organizations ranging from growing teams to global enterprises, including in-house teams and agencies across finance, healthcare, technology, consumer goods, media, and agency sectors. Core capabilities include real-time alerts with custom thresholds, AI-driven sentiment analysis with tone and sarcasm detection, predictive analytics for mention volume forecasting, and unified dashboards combining paid, earned, and owned media data. The platform supports media relations through a journalist database with AI-powered search, influencer discovery and outreach via Klear, and social media management (Engage) with content scheduling, multi-tier approvals, video editing, and a unified content calendar.\n\nAI functionality is embedded throughout the platform via several distinct components. Mira Studio functions as an AI teammate that answers questions, generates insights, and produces reports from media and social data. Mira Companion generates dashboards from natural language prompts and delivers real-time summaries of spikes, sentiment shifts, and emerging themes. Mira Projects and Mira Canvas allow teams to share brand goals and competitive context so that AI outputs are aligned to specific strategy. AI Sorting surfaces the most relevant articles using natural language, while AI Journalist Search identifies relevant journalists based on natural language pitch descriptions. Across 240+ languages and six continents, the platform scales to support global teams without added operational complexity.","image":"https://images.g2crowd.com/display-layer-screenshots/2814/49f4e4705cb78b0cc5c92baa3764df2699b9de54729329e97c698bb121e8d4f4.png","url":"https://www.getapp.za.com/software/100643/meltwater","@id":"https://www.getapp.za.com/software/100643/meltwater#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":96,"ratingValue":4.0},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Critical Mention","description":"Critical Mention is an all-in-one platform for real-time social media monitoring with search, sharing, and analysis tools for PR professionals. Users can search TV, radio, online news, and social media in real-time with Critical Mention's media monitoring service. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/142c28a2-503d-44ee-a1df-4cad1240d2f2.png","url":"https://www.getapp.za.com/software/110683/critical-mention","@id":"https://www.getapp.za.com/software/110683/critical-mention#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":13,"ratingValue":4.3},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/compare/100643/110683/meltwater/vs/critical-mention#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Campaign Management Software","position":2,"item":"/directory/304/campaign-management/software","@type":"ListItem"},{"name":"Meltwater vs Critical Mention","position":3,"item":"https://www.getapp.za.com/compare/100643/110683/meltwater/vs/critical-mention","@type":"ListItem"}]}]}
</script>