---
description: Compare Talkdesk vs Microsoft Teams for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Talkdesk vs Microsoft Teams | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Talkdesk \<span\>vs\</span\> Microsoft Teams](https://www.getapp.za.com/compare/100659/105615/talkdesk/vs/microsoft-teams)

# Compare Talkdesk vs Microsoft Teams

Canonical: https://www.getapp.za.com/compare/100659/105615/talkdesk/vs/microsoft-teams

> Detailed comparison between Talkdesk and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Talkdesk | Microsoft Teams |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 733 | 11026 |
| **Starting Price** | US$85,00 | R76,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Talkdesk

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- CRM
- Call Conferencing
- Call Recording
- Call Routing
- Call Transfer
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Multi-Channel Communication
- Online Voice Transmission
- Real-Time Updates
- Recording
- Reporting & Statistics
- Third-Party Integrations
- Video Conferencing
- Voice Mail

### Microsoft Teams

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- CRM
- Call Conferencing
- Call Recording
- Call Routing
- Call Transfer
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Multi-Channel Communication
- Online Voice Transmission
- Real-Time Updates
- Recording
- Reporting & Statistics
- Third-Party Integrations
- Video Conferencing
- Voice Mail

## Links

- [View Talkdesk Profile](https://www.getapp.za.com/software/100659/talkdesk)
- [View Microsoft Teams Profile](https://www.getapp.za.com/software/105615/microsoft-teams)
- [View Original Comparison](https://www.getapp.za.com/compare/100659/105615/talkdesk/vs/microsoft-teams)

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