Talkdesk vs Zoho Assist

 

Talkdesk

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Zoho Assist

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A US$10,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Customizable Branding
Instant Messaging
Monitoring
Real Time Analytics
Real Time Reporting
Reporting & Statistics
Voice Mail

Integrations

Freshdesk
Help Scout
JIRA Software
LiveChat
ManageEngine ServiceDesk Plus
Nimble
Olark live chat
Pipedrive
ServiceNow
Slack
Zendesk
Zoho CRM
Zoho Desk
Zoho Projects
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