---
description: Compare Deskpro vs Microsoft Teams for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Deskpro vs Microsoft Teams | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Deskpro \<span\>vs\</span\> Microsoft Teams](https://www.getapp.za.com/compare/100699/105615/deskpro/vs/microsoft-teams)

# Compare Deskpro vs Microsoft Teams

Canonical: https://www.getapp.za.com/compare/100699/105615/deskpro/vs/microsoft-teams

> Detailed comparison between Deskpro and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Deskpro | Microsoft Teams |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 38 | 10940 |
| **Starting Price** | US$39,00 | R76,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Deskpro

- API
- Activity Tracking
- Application Management
- CRM
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Document Management
- Email Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- SSL Security
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Template Management
- Workflow Management

### Microsoft Teams

- API
- Activity Tracking
- Application Management
- CRM
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Document Management
- Email Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- SSL Security
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Template Management
- Workflow Management

## Links

- [View Deskpro Profile](https://www.getapp.za.com/software/100699/deskpro)
- [View Microsoft Teams Profile](https://www.getapp.za.com/software/105615/microsoft-teams)
- [View Original Comparison](https://www.getapp.za.com/compare/100699/105615/deskpro/vs/microsoft-teams)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Deskpro vs Microsoft Teams | GetApp South Africa 2026","description":"Compare Deskpro vs Microsoft Teams for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/100699/105615/deskpro/vs/microsoft-teams","about":[{"@id":"https://www.getapp.za.com/software/100699/deskpro#software"},{"@id":"https://www.getapp.za.com/software/105615/microsoft-teams#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/100699/105615/deskpro/vs/microsoft-teams#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/100699/105615/deskpro/vs/microsoft-teams#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Deskpro","description":"Deskpro is a multilingual help desk and customer service app for all business sizes and industries. The app offers a variety of features for ticket management, customer self-service, live chat and customer feedback. It also includes reporting, CRM and collaboration capabilities. Deskpro can be used to convert emails and webforms to tickets and organize these using custom fields, macros, labels, grouping and flags. The app can then be used to prioritize and manage these tickets through triggered actions, bulk actions, and quick replies. A searchable ticket log keeps track of all ticket activity and agents can leave notes and attachments on tickets. \n\nDeskpro offers complete agent collaboration through an agent chat tool and the ability to assign and share tasks. Your helpdesk can be fully customized to suit your brand by adding your own headers, footers, color scheme and logo. Deskpro also acts as a CRM with user profile popup pages, interaction history, user groups and downloadable vCards. The app comes with out-of-the-box reports for understanding trends, customer satisfaction and agent performance. You can also build your own reports to match your KPIs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2f85afa9-5a59-4361-8f05-37c053ebb315.png","url":"https://www.getapp.za.com/software/100699/deskpro","@id":"https://www.getapp.za.com/software/100699/deskpro#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":38},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Microsoft Teams","description":"Microsoft Teams is a chat-based workspace within Microsoft 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.\n\nMicrosoft Teams can be customized to suit each individual team, with users able to create tabs for frequently accessed documents or regularly-used cloud services. Integrations with Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Microsoft Teams, allowing users to access and collaborate on a range of files. Skype for Business integration facilitates video and voice conference calls between users, connectors can be used to pull in notifications and updates from a range of third party services including GitHub and Twitter, and the Microsoft Bot Framework is also supported, bringing intelligent bots into the team environment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8b9f520b-7799-44cf-be24-8cca4fccf496.png","url":"https://www.getapp.za.com/software/105615/microsoft-teams","@id":"https://www.getapp.za.com/software/105615/microsoft-teams#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":10940},"offers":{"price":"76","@type":"Offer","priceCurrency":"ZAR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/100699/105615/deskpro/vs/microsoft-teams#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Deskpro vs Microsoft Teams","position":3,"item":"https://www.getapp.za.com/compare/100699/105615/deskpro/vs/microsoft-teams","@type":"ListItem"}]}]}
</script>
