ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything to allow for superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups.
ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything to allow for superior...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • Subscription

Starting from

US$19,00/month

  • Subscription

Overall rating

4,1 /5
(171)
Ease of Use
3,6/5
Features & Functionality
4,1/5
Customer Service
3,9/5
Value for Money
3,9/5

Overall rating

4,6 /5
(514)
Ease of Use
4,6/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,5/5

Total features 264

  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Authentication
  • Auto-Responders
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Availability Management
  • Barcode Scanning
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Business Analysis
  • CRM Integration
  • Categorization
  • Change Management
  • Chat
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Complaint Tracking
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • ERP Integration
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Tracking
  • Event Triggered Actions
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Geographic Maps
  • HIPAA Compliance
  • Help Desk Management
  • History Tracking
  • IT Asset Tracking
  • Incident Management
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • Knowledge Base Management
  • Lead Assignment
  • Milestone Tracking
  • Monitoring
  • Multi-Language
  • Online Catalog
  • Online Forums
  • Opportunity Management
  • Performance Reports
  • Permission Management
  • Pipeline Reports
  • Planning Tools
  • Prioritizing
  • Problem Management
  • Procurement Management
  • Product Data Management
  • Profitability Analysis
  • Progress Tracking
  • Project Management
  • Project Templates
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • Returns Management
  • Revenue Recognition
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Scheduled Reporting
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timeline Management
  • Timesheets
  • Vacation Tracking
  • Warehouse Management
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Management

Total features 160

  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Authentication
  • Auto-Responders
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Availability Management
  • Barcode Scanning
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Business Analysis
  • CRM Integration
  • Categorization
  • Change Management
  • Chat
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Complaint Tracking
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • ERP Integration
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Tracking
  • Event Triggered Actions
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Geographic Maps
  • HIPAA Compliance
  • Help Desk Management
  • History Tracking
  • IT Asset Tracking
  • Incident Management
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • Knowledge Base Management
  • Lead Assignment
  • Milestone Tracking
  • Monitoring
  • Multi-Language
  • Online Catalog
  • Online Forums
  • Opportunity Management
  • Performance Reports
  • Permission Management
  • Pipeline Reports
  • Planning Tools
  • Prioritizing
  • Problem Management
  • Procurement Management
  • Product Data Management
  • Profitability Analysis
  • Progress Tracking
  • Project Management
  • Project Templates
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • Returns Management
  • Revenue Recognition
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Scheduled Reporting
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timeline Management
  • Timesheets
  • Vacation Tracking
  • Warehouse Management
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Management
  • ActiveCampaign
  • Auvik
  • BLUIQ
  • Bedrock Data
  • Cloud Elements
  • ConnectWise Automate
  • Cyfe
  • Evercontact
  • Help Desk Migration
  • Hornbill
  • ActiveCampaign
  • Auvik
  • BLUIQ
  • Bedrock Data
  • Cloud Elements
  • ConnectWise Automate
  • Cyfe
  • Evercontact
  • Help Desk Migration
  • Hornbill