---
description: Compare ConnectWise PSA vs GlassHive for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ConnectWise PSA vs GlassHive | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ConnectWise PSA \<span\>vs\</span\> GlassHive](https://www.getapp.za.com/compare/100721/2057832/connectwise-manage/vs/glasshive)

# Compare ConnectWise PSA vs GlassHive

Canonical: https://www.getapp.za.com/compare/100721/2057832/connectwise-manage/vs/glasshive

> Detailed comparison between ConnectWise PSA and GlassHive. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ConnectWise PSA | GlassHive |
| **Overall rating** | 4.1/5 | 4.7/5 |
| **Total Reviews** | 275 | 103 |
| **Starting Price** | - | US$99,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ConnectWise PSA

- Activity Dashboard
- Activity Tracking
- CRM
- Collaboration Tools
- Contact Management
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Task Management
- Third-Party Integrations
- Workflow Management

### GlassHive

- Activity Dashboard
- Activity Tracking
- CRM
- Collaboration Tools
- Contact Management
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Task Management
- Third-Party Integrations
- Workflow Management

## Links

- [View ConnectWise PSA Profile](https://www.getapp.za.com/software/100721/connectwise-manage)
- [View GlassHive Profile](https://www.getapp.za.com/software/2057832/glasshive)
- [View Original Comparison](https://www.getapp.za.com/compare/100721/2057832/connectwise-manage/vs/glasshive)

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