ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything to allow for superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups.
ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything to allow for superior...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Free
  • Subscription

Starting from

  • Free
  • Subscription

Overall rating

4,1 /5
(187)
Ease of Use
3,6/5
Features & Functionality
4,1/5
Customer Service
3,8/5
Value for Money
3,9/5

Overall rating

4,4 /5
(57)
Ease of Use
4/5
Features & Functionality
4,4/5
Customer Service
4,1/5
Value for Money
4/5

Total features 141

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Approval Process Control
  • Assessment Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Backup and Recovery
  • Barcode / Ticket Scanning
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Call Center Management
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Custom Development
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Diagnostic Tools
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Email Alerts
  • Email Management
  • Employee Portal
  • Event Management
  • Event Tracking
  • Event Triggered Actions
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Graphical Workflow Editor
  • Heatmaps
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • Labor Cost Reporting
  • License Management
  • Lifecycle Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Scheduling
  • Meeting Management
  • Milestone Tracking
  • Monitoring
  • Multiple Projects
  • Network Monitoring
  • Opportunity Management
  • Password Management
  • Patch Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Pipeline Reports
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Product Data Management
  • Profitability Analysis
  • Progress Tracking
  • Project Management
  • Project Templates
  • Project Time Tracking
  • Projections
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Relationship Mapping
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Allocation & Planning
  • Resource Management
  • Returns Management
  • Revenue Recognition
  • Risk Alerts
  • Risk Assessment
  • Role-Based Permissions
  • SSL Security
  • Sales Forecasting
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Single Sign On
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timeline Management
  • Timesheet Management
  • Trend Analysis
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Warehouse Management
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Total features 99

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Approval Process Control
  • Assessment Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Backup and Recovery
  • Barcode / Ticket Scanning
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Call Center Management
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Custom Development
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Diagnostic Tools
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Email Alerts
  • Email Management
  • Employee Portal
  • Event Management
  • Event Tracking
  • Event Triggered Actions
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Graphical Workflow Editor
  • Heatmaps
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • Labor Cost Reporting
  • License Management
  • Lifecycle Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Scheduling
  • Meeting Management
  • Milestone Tracking
  • Monitoring
  • Multiple Projects
  • Network Monitoring
  • Opportunity Management
  • Password Management
  • Patch Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Pipeline Reports
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Product Data Management
  • Profitability Analysis
  • Progress Tracking
  • Project Management
  • Project Templates
  • Project Time Tracking
  • Projections
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Relationship Mapping
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Allocation & Planning
  • Resource Management
  • Returns Management
  • Revenue Recognition
  • Risk Alerts
  • Risk Assessment
  • Role-Based Permissions
  • SSL Security
  • Sales Forecasting
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Single Sign On
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timeline Management
  • Timesheet Management
  • Trend Analysis
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Warehouse Management
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Acronis Cyber Backup Cloud
  • Auvik
  • Bedrock Data
  • ConnectWise Automate
  • ConnectWise Control
  • ConnectWise Fortify
  • ConnectWise Sell
  • Constant Contact
  • Dynamics 365 Business Central
  • Google Calendar
  • Jira
  • Kaseya VSA
  • LogicMonitor
  • MSP360 Backup
  • Microsoft Dynamics GP
  • Microsoft Dynamics SL
  • Microsoft Outlook
  • NinjaRMM
  • OpsGenie
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Sage 50cloud
  • Salesforce Sales Cloud
  • SecureAnywhere
  • The Email Laundry
  • Xero
  • Zapier
  • Acronis Cyber Backup Cloud
  • Auvik
  • Bedrock Data
  • ConnectWise Automate
  • ConnectWise Control
  • ConnectWise Fortify
  • ConnectWise Sell
  • Constant Contact
  • Dynamics 365 Business Central
  • Google Calendar
  • Jira
  • Kaseya VSA
  • LogicMonitor
  • MSP360 Backup
  • Microsoft Dynamics GP
  • Microsoft Dynamics SL
  • Microsoft Outlook
  • NinjaRMM
  • OpsGenie
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Sage 50cloud
  • Salesforce Sales Cloud
  • SecureAnywhere
  • The Email Laundry
  • Xero
  • Zapier