Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user engagement and conversions.
Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation.
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Free
  • Open Source
  • Subscription

Starting from

US$14,00/month

  • Free
  • Open Source
  • Subscription

Overall rating

4,8 /5
(4)
Ease of Use
4,7/5
Features & Functionality
5/5
Customer Service
5/5
Value for Money
5/5

Overall rating

4,5 /5
(1 649)
Ease of Use
4,4/5
Features & Functionality
4,4/5
Customer Service
4,3/5
Value for Money
4,5/5

Total features 48

  • @mentions
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Archiving & Retention
  • Assignment Management
  • Asynchronous Learning
  • Audience Targeting
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Batch Communications
  • Behavioral Targeting
  • Billing & Invoicing
  • Blended Learning
  • CRM
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Campaign Segmentation
  • Canned Responses
  • Case Management
  • Cataloging/Categorization
  • Certification & Licensing
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Content Analytics
  • Content Creation
  • Content Management
  • Contextual Guidance
  • Contextual Targeting
  • Corporate/Business
  • Course Management
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Migration
  • Data Quality Control
  • Decision Support Software
  • Disaster Recovery
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Email Distribution
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Management
  • Event Tracking
  • Event Triggered Actions
  • Experience Management
  • Feedback Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • Gamification
  • Graphical Workflow Editor
  • Help Desk Management
  • IVR / Voice Recognition
  • Idea Ranking
  • Ideation / Crowdsourcing
  • In-App Training
  • Inbound Call Center
  • Interaction Tracking
  • Interactive Content
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Lead Distribution
  • Lead Nurturing
  • Live Chat
  • Loyalty Program
  • Macros/Templated Responses
  • Manual Dialer
  • Mind Maps
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Offline Form
  • On-Demand Communications
  • Online Forums
  • Order Tracking
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Personalization
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Proactive Chat
  • Productivity Analysis
  • Project Management
  • Quality Assurance
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Recurring Issues
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SCORM Compliance
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Management
  • Template Management
  • Text Analysis
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timer
  • Training Administration
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Factor Authentication
  • User Onboarding
  • Video Support
  • Virtual Assistant
  • Virtual Classroom
  • WYSIWYG Editor
  • Web Forms
  • Website Personalization
  • Widgets
  • Workflow Configuration
  • Workflow Management

Total features 169

  • @mentions
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Archiving & Retention
  • Assignment Management
  • Asynchronous Learning
  • Audience Targeting
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Batch Communications
  • Behavioral Targeting
  • Billing & Invoicing
  • Blended Learning
  • CRM
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Campaign Segmentation
  • Canned Responses
  • Case Management
  • Cataloging/Categorization
  • Certification & Licensing
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Content Analytics
  • Content Creation
  • Content Management
  • Contextual Guidance
  • Contextual Targeting
  • Corporate/Business
  • Course Management
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Migration
  • Data Quality Control
  • Decision Support Software
  • Disaster Recovery
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Email Distribution
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Management
  • Event Tracking
  • Event Triggered Actions
  • Experience Management
  • Feedback Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • Gamification
  • Graphical Workflow Editor
  • Help Desk Management
  • IVR / Voice Recognition
  • Idea Ranking
  • Ideation / Crowdsourcing
  • In-App Training
  • Inbound Call Center
  • Interaction Tracking
  • Interactive Content
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Lead Distribution
  • Lead Nurturing
  • Live Chat
  • Loyalty Program
  • Macros/Templated Responses
  • Manual Dialer
  • Mind Maps
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Offline Form
  • On-Demand Communications
  • Online Forums
  • Order Tracking
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Personalization
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Proactive Chat
  • Productivity Analysis
  • Project Management
  • Quality Assurance
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Recurring Issues
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SCORM Compliance
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Management
  • Template Management
  • Text Analysis
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timer
  • Training Administration
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Factor Authentication
  • User Onboarding
  • Video Support
  • Virtual Assistant
  • Virtual Classroom
  • WYSIWYG Editor
  • Web Forms
  • Website Personalization
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Conversational Cloud
  • Facebook
  • GoToConnect
  • Google Analytics
  • Google Workspace
  • Intercom
  • Jira
  • LiveChat
  • Microsoft Teams
  • Olark
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Userlike
  • WalkMe
  • Zadarma
  • Zapier
  • ZenDesk Chat
  • Zoho Analytics
  • Zoho Assist
  • Zoho Books
  • Zoho BugTracker
  • Zoho CRM
  • Zoho Cliq
  • Zoho Creator
  • Zoho Flow
  • Zoho Forms
  • Zoho Invoice
  • Zoho SalesIQ
  • Zoho Social
  • iridize
  • Conversational Cloud
  • Facebook
  • GoToConnect
  • Google Analytics
  • Google Workspace
  • Intercom
  • Jira
  • LiveChat
  • Microsoft Teams
  • Olark
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Userlike
  • WalkMe
  • Zadarma
  • Zapier
  • ZenDesk Chat
  • Zoho Analytics
  • Zoho Assist
  • Zoho Books
  • Zoho BugTracker
  • Zoho CRM
  • Zoho Cliq
  • Zoho Creator
  • Zoho Flow
  • Zoho Forms
  • Zoho Invoice
  • Zoho SalesIQ
  • Zoho Social
  • iridize