AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.
AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
eXsight Call Accounting is a fully integrated technology expense management and unified communications management solution with optional outsourced managed services
eXsight Call Accounting is a fully integrated technology expense management and unified communications management solution with optional outsourced...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$14,99/month

  • Subscription

Starting from

  • Subscription

Overall rating

4,7 /5
(35)
Ease of Use
4,7/5
Features & Functionality
4,7/5
Customer Service
4,7/5
Value for Money
4,5/5

Overall rating

4,3 /5
(14)
Ease of Use
4,2/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,3/5

Total features 69

  • "What If" Scenarios
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applications Management
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Automatic Call Distribution
  • Billing & Invoicing
  • Blended Call Center
  • Budget Control
  • By-Extension Reporting
  • CRM
  • Call Center Management
  • Call Disposition
  • Call Duration
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Call Volume
  • Caller ID
  • Caller Profiles
  • Change Order Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Accounts
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Email Alerts
  • Engagement Analytics
  • Expense Tracking
  • Feedback Management
  • File Transfer
  • Fixed Asset Management
  • Flexible Rate Tables
  • General Ledger
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Manual Dialer
  • Member Accounts
  • Monitoring
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Order Management
  • Outbound Reporting
  • Performance Metrics
  • Phone Key Input
  • Procurement Management
  • Productivity Analysis
  • Quality Assurance
  • Quality Control
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • Scheduled Recording
  • Survey/Poll Management
  • Telemarketing Management
  • Third Party Integrations
  • Unattended Call Management
  • Vendor Management
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log

Total features 51

  • "What If" Scenarios
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applications Management
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Automatic Call Distribution
  • Billing & Invoicing
  • Blended Call Center
  • Budget Control
  • By-Extension Reporting
  • CRM
  • Call Center Management
  • Call Disposition
  • Call Duration
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Call Volume
  • Caller ID
  • Caller Profiles
  • Change Order Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Accounts
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Email Alerts
  • Engagement Analytics
  • Expense Tracking
  • Feedback Management
  • File Transfer
  • Fixed Asset Management
  • Flexible Rate Tables
  • General Ledger
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Manual Dialer
  • Member Accounts
  • Monitoring
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Order Management
  • Outbound Reporting
  • Performance Metrics
  • Phone Key Input
  • Procurement Management
  • Productivity Analysis
  • Quality Assurance
  • Quality Control
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • Scheduled Recording
  • Survey/Poll Management
  • Telemarketing Management
  • Third Party Integrations
  • Unattended Call Management
  • Vendor Management
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log
  • Bitrix24
  • Dynamics 365 Business Central
  • Freshdesk
  • Freshworks CRM
  • Google Ads
  • Google Analytics
  • Help Scout
  • HubSpot CRM
  • Intercom
  • Nicereply
  • Bitrix24
  • Dynamics 365 Business Central
  • Freshdesk
  • Freshworks CRM
  • Google Ads
  • Google Analytics
  • Help Scout
  • HubSpot CRM
  • Intercom
  • Nicereply