AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.
AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
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Starting from

US$14,99/month

  • Subscription

Starting from

  • Subscription

Overall rating

4,7 /5
(35)
Ease of Use
4,7/5
Features & Functionality
4,7/5
Customer Service
4,7/5
Value for Money
4,5/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 69

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Applications Management
  • Archiving & Retention
  • Audio / Video Conferencing
  • Audit Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat Transcript
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Accounts
  • Customer Service Analytics
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Electronic Payments
  • Email Alerts
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Keyword Tracking
  • Live Chat
  • Mailing List Management
  • Manual Dialer
  • Member Accounts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • Negative Feedback Management
  • On-Demand Recording
  • Performance Metrics
  • Phone Key Input
  • Quality Assurance
  • Quality Control
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Spam Analysis
  • Spam Blocker
  • Survey/Poll Management
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integrations
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Total features 57

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Applications Management
  • Archiving & Retention
  • Audio / Video Conferencing
  • Audit Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat Transcript
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Accounts
  • Customer Service Analytics
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Electronic Payments
  • Email Alerts
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Keyword Tracking
  • Live Chat
  • Mailing List Management
  • Manual Dialer
  • Member Accounts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • Negative Feedback Management
  • On-Demand Recording
  • Performance Metrics
  • Phone Key Input
  • Quality Assurance
  • Quality Control
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Spam Analysis
  • Spam Blocker
  • Survey/Poll Management
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integrations
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Bitrix24
  • Copper
  • Dynamics 365 Business Central
  • Freshdesk
  • Freshworks CRM
  • Front
  • Google Ads
  • Google Analytics
  • Gorgias
  • Help Scout
  • HubSpot CRM
  • Intercom
  • Kustomer
  • Nicereply
  • Odoo
  • Outreach
  • PieSync
  • Pipedrive
  • Re:amaze
  • Salesflare
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Zapier
  • Zendesk
  • Zoho CRM
  • noCRM.io
  • Bitrix24
  • Copper
  • Dynamics 365 Business Central
  • Freshdesk
  • Freshworks CRM
  • Front
  • Google Ads
  • Google Analytics
  • Gorgias
  • Help Scout
  • HubSpot CRM
  • Intercom
  • Kustomer
  • Nicereply
  • Odoo
  • Outreach
  • PieSync
  • Pipedrive
  • Re:amaze
  • Salesflare
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Zapier
  • Zendesk
  • Zoho CRM
  • noCRM.io