AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.
AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
iSoftPhone is an internet phone integrated into macOS that helps businesses with instant messaging, call recording, video screen sharing, acoustic echo cancellation, conference calls, voice encryption, call recording, computer telephony, and more.
iSoftPhone is an internet phone integrated into macOS that helps businesses with instant messaging, call recording, video screen sharing, acoustic...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$14,99/month

  • Subscription

Starting from

US$45,00

  • Subscription

Overall rating

4,7 /5
(35)
Ease of Use
4,7/5
Features & Functionality
4,7/5
Customer Service
4,7/5
Value for Money
4,5/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 69

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Applications Management
  • Archiving & Retention
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Accounts
  • Customizable Caller ID
  • Customizable Reports
  • Data Import/Export
  • Email Alerts
  • Email Management
  • Engagement Analytics
  • Feedback Management
  • File Transfer
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Live Chat
  • Manual Dialer
  • Member Accounts
  • Mobile Access
  • Monitoring
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Performance Metrics
  • Phone Key Input
  • Quality Assurance
  • Quality Control
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • Scheduled Recording
  • Survey/Poll Management
  • Third Party Integrations
  • Video Call Recording
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Total features 11

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Applications Management
  • Archiving & Retention
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Accounts
  • Customizable Caller ID
  • Customizable Reports
  • Data Import/Export
  • Email Alerts
  • Email Management
  • Engagement Analytics
  • Feedback Management
  • File Transfer
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Live Chat
  • Manual Dialer
  • Member Accounts
  • Mobile Access
  • Monitoring
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Performance Metrics
  • Phone Key Input
  • Quality Assurance
  • Quality Control
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • Scheduled Recording
  • Survey/Poll Management
  • Third Party Integrations
  • Video Call Recording
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Bitrix24
  • Dynamics 365 Business Central
  • Freshdesk
  • Freshworks CRM
  • Google Ads
  • Google Analytics
  • Help Scout
  • HubSpot CRM
  • Intercom
  • Nicereply
  • Bitrix24
  • Dynamics 365 Business Central
  • Freshdesk
  • Freshworks CRM
  • Google Ads
  • Google Analytics
  • Help Scout
  • HubSpot CRM
  • Intercom
  • Nicereply