Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
YetiForce is an innovative and versatile CRM system that collects all information related to the most important business processes, such as sales, marketing, projects, accounting, support, logistics, and many more. It is truly open source and always free-to-use for unlimited number of users.
YetiForce is an innovative and versatile CRM system that collects all information related to the most important business processes, such as sales,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$25,00/month

  • Free
  • Open Source
  • Subscription

Starting from

  • Free
  • Open Source
  • Subscription

Overall rating

4,1 /5
(20)
Ease of Use
4,3/5
Features & Functionality
4/5
Customer Service
4,1/5
Value for Money
4,2/5

Overall rating

4,8 /5
(50)
Ease of Use
4,6/5
Features & Functionality
4,6/5
Customer Service
4,6/5
Value for Money
4,7/5

Total features 83

  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Automatic Call Distribution
  • Barcode Printing
  • Barcoding/RFID
  • Billing & Invoicing
  • Blended Call Center
  • Booking Management
  • Budget Management
  • Bug Tracking
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Case Management
  • Cash Management
  • Cataloging/Categorization
  • Charting
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Currency Conversion
  • Custom Development
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Support
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Employee Database
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • FAQ
  • Field Sales Management
  • File Sharing
  • Financial Management
  • Forecasting
  • Full Text Search
  • Gantt/Timeline View
  • Geolocation
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IVR / Voice Recognition
  • Idea Management
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Opportunity Management
  • Order Management
  • Outbound Call Center
  • Password Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Prioritization
  • Pro Forma Invoices
  • Product Catalog
  • Product Data Management
  • Project Accounting
  • Project Planning/Scheduling
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Queue Management
  • Quotes/Estimates
  • Real-Time Chat
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Escalation
  • Reservations Management
  • Resource Management
  • Role-Based Permissions
  • Room Booking
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Team Calendars
  • Territory Management
  • Text to Speech
  • Ticket Management
  • Time & Expense Tracking
  • To-Do List
  • Training Management
  • Vendor Management
  • Voice Mail
  • Web-based Deployment
  • Workflow Configuration
  • Workflow Management
  • XML / RSS

Total features 134

  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Automatic Call Distribution
  • Barcode Printing
  • Barcoding/RFID
  • Billing & Invoicing
  • Blended Call Center
  • Booking Management
  • Budget Management
  • Bug Tracking
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Case Management
  • Cash Management
  • Cataloging/Categorization
  • Charting
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Currency Conversion
  • Custom Development
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Support
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Employee Database
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • FAQ
  • Field Sales Management
  • File Sharing
  • Financial Management
  • Forecasting
  • Full Text Search
  • Gantt/Timeline View
  • Geolocation
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IVR / Voice Recognition
  • Idea Management
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Opportunity Management
  • Order Management
  • Outbound Call Center
  • Password Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Prioritization
  • Pro Forma Invoices
  • Product Catalog
  • Product Data Management
  • Project Accounting
  • Project Planning/Scheduling
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Queue Management
  • Quotes/Estimates
  • Real-Time Chat
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Escalation
  • Reservations Management
  • Resource Management
  • Role-Based Permissions
  • Room Booking
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Team Calendars
  • Territory Management
  • Text to Speech
  • Ticket Management
  • Time & Expense Tracking
  • To-Do List
  • Training Management
  • Vendor Management
  • Voice Mail
  • Web-based Deployment
  • Workflow Configuration
  • Workflow Management
  • XML / RSS
  • 1CRM
  • Atmail
  • Authorize.Net
  • Callture
  • Constant Contact
  • Facebook
  • Gmail
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • 1CRM
  • Atmail
  • Authorize.Net
  • Callture
  • Constant Contact
  • Facebook
  • Gmail
  • Google Maps
  • Mailchimp
  • Microsoft Outlook