Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
YetiForce is an innovative and versatile CRM system that collects all information related to the most important business processes, such as sales, marketing, projects, accounting, support, logistics, and many more. It is truly open source and always free-to-use for unlimited number of users. Read less
YetiForce is an innovative and versatile CRM system that collects all information related to the most important business processes, such as sales,... Read more

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$25,00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4,1 /5
(20)
Ease of Use
4,3/5
Features
4,0/5
Customer Service
4,1/5
Value for Money
4,2/5

Overall rating

4,8 /5
(50)
Ease of Use
4,6/5
Features
4,6/5
Customer Service
4,6/5
Value for Money
4,7/5

Total features 72

  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Automatic Call Distribution
  • Billing & Invoicing
  • Blended Call Center
  • Budget Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Cataloging/Categorization
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Employee Management
  • FAQ
  • Field Sales Management
  • File Sharing
  • Financial Management
  • Forecasting
  • Gantt/Timeline View
  • IVR / Voice Recognition
  • Idea Management
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Opportunity Management
  • Outbound Call Center
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Prioritization
  • Product Catalog
  • Project Planning/Scheduling
  • Projections
  • Proposal Generation
  • Purchasing & Receiving
  • Queue Management
  • Quotes/Estimates
  • Real-Time Chat
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Escalation
  • Resource Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Territory Management
  • Text to Speech
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Voice Mail
  • Web-based Deployment
  • Workflow Management
  • XML / RSS

Total features 81

  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Automatic Call Distribution
  • Billing & Invoicing
  • Blended Call Center
  • Budget Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Cataloging/Categorization
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Employee Management
  • FAQ
  • Field Sales Management
  • File Sharing
  • Financial Management
  • Forecasting
  • Gantt/Timeline View
  • IVR / Voice Recognition
  • Idea Management
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Opportunity Management
  • Outbound Call Center
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Prioritization
  • Product Catalog
  • Project Planning/Scheduling
  • Projections
  • Proposal Generation
  • Purchasing & Receiving
  • Queue Management
  • Quotes/Estimates
  • Real-Time Chat
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Escalation
  • Resource Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Territory Management
  • Text to Speech
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Voice Mail
  • Web-based Deployment
  • Workflow Management
  • XML / RSS
  • 1CRM
  • Atmail
  • Authorize.Net
  • Callture
  • Constant Contact
  • Facebook for Business
  • Gmail
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Twitter
  • ZenDesk Chat
  • Zendesk Sell
  • 1CRM
  • Atmail
  • Authorize.Net
  • Callture
  • Constant Contact
  • Facebook for Business
  • Gmail
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Twitter
  • ZenDesk Chat
  • Zendesk Sell