---
description: Compare Copper vs Freshsales for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Copper vs Freshsales | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Copper \<span\>vs\</span\> Freshsales](https://www.getapp.za.com/compare/101077/104265/copper/vs/freshsales)

# Compare Copper vs Freshsales

Canonical: https://www.getapp.za.com/compare/101077/104265/copper/vs/freshsales

> Detailed comparison between Copper and Freshsales. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Copper | Freshsales |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 622 | 623 |
| **Starting Price** | US$12,00 | US$11,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Copper

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Deal Management
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Performance Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Segmentation
- Web-based Deployment

### Freshsales

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Deal Management
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Performance Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Segmentation
- Web-based Deployment

## Links

- [View Copper Profile](https://www.getapp.za.com/software/101077/copper)
- [View Freshsales Profile](https://www.getapp.za.com/software/104265/freshsales)
- [View Original Comparison](https://www.getapp.za.com/compare/101077/104265/copper/vs/freshsales)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Copper vs Freshsales | GetApp South Africa 2026","description":"Compare Copper vs Freshsales for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/101077/104265/copper/vs/freshsales","about":[{"@id":"https://www.getapp.za.com/software/101077/copper#software"},{"@id":"https://www.getapp.za.com/software/104265/freshsales#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/101077/104265/copper/vs/freshsales#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/101077/104265/copper/vs/freshsales#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.za.com/#organization"},"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA"},{"name":"Copper","description":"Copper is a CRM tool that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5c8f2cd4-8d5d-4ce0-85ac-cb5a828482fd.jpeg","url":"https://www.getapp.za.com/software/101077/copper","@id":"https://www.getapp.za.com/software/101077/copper#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":622,"ratingValue":4.4},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Freshsales","description":"Freshsales is a cloud-based, AI-powered CRM platform that consolidates sales and marketing operations into a single interface. Designed for startups, SMBs, and large enterprises across B2B and B2C use cases, it combines sales force automation, marketing automation, built-in telephony, and multichannel communication, covering email, phone, chat, WhatsApp Business, Facebook Messenger, and SMS, within one unified UI. The platform supports end-to-end pipeline management with kanban and list views, contact management with 360-degree customer profiles, CPQ and product catalog management, territory-based lead routing, and multi-touch attribution reporting. A free tier accommodates up to three users, with Growth, Pro, and Enterprise tiers scaling to larger team and operational requirements.\n\nThe built-in AI assistant, Freddy AI, powers lead scoring, deal insights, next-best-action recommendations, intent scoring based on web and in-app behavior signals, and dynamic sales forecasting and revenue prediction. Freddy AI also includes generative AI capabilities for drafting personalized prospecting emails and automatically identifying positive and negative buying signals, reducing the need for manual analysis at each stage of the sales cycle. Sales sequences and workflow automation further reduce repetitive manual effort across prospecting, follow-up, and deal progression.\n\nFreshsales extends its core CRM functionality with a landing page builder, drag-and-drop email builder, website visitor tracking, and chat campaigns to support demand generation alongside pipeline management. Collaboration features include Slack integration and shared deal discussions. Custom modules, fields, and lifecycle stages allow configuration to fit specific sales processes. The platform connects with 100-plus third-party applications through the Freshworks Marketplace, and guided onboarding supports faster time-to-value for new teams.","image":"https://images.g2crowd.com/display-layer-screenshots/19345/f99f2cc6e4df5cd60ced87df1644490a36344af33c5b22f4aa0b9179f8abb6b2.gif","url":"https://www.getapp.za.com/software/104265/freshsales","@id":"https://www.getapp.za.com/software/104265/freshsales#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":623,"ratingValue":4.5},"offers":{"price":"11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/compare/101077/104265/copper/vs/freshsales#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Copper vs Freshsales","position":3,"item":"https://www.getapp.za.com/compare/101077/104265/copper/vs/freshsales","@type":"ListItem"}]}]}
</script>
