Avaya Experience Platform vs Maestro
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Overview
Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
For over three decades, Maestro Technologies has empowered the Canadian construction industry with innovative information management solutions.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$7,995.00/one-time
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.5/ 5Customer Service
4.6/ 5Value for Money
4.2/ 5Ease of Use
3.1/ 5Features
2.9/ 5Customer Service
3.6/ 5Value for Money
2.6/ 5Features
Total features 29
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Automatic Call Distribution
- Bid Management
- Billing & Invoicing
- Budget Tracking
- Budgeting/Forecasting
- CRM
- Call Center Management
- Call List Management
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Campaign Management
- Cash Management
- Chat/Messaging
- Commercial
- Communication Management
- Contract/License Management
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Reports
- Document Management
- Employee Scheduling
- Estimating
- For Call Centers
- For Residential
- General Ledger
- Interaction Tracking
- Job Costing
- Labor Forecasting
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Payroll Management
- Performance Management
- Performance Metrics
- Purchase Order Management
- Queue Management
- Quotes/Estimates
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Social Media Integration
- Subcontractor Management
- Timesheet Management
Total features 21
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Automatic Call Distribution
- Bid Management
- Billing & Invoicing
- Budget Tracking
- Budgeting/Forecasting
- CRM
- Call Center Management
- Call List Management
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Campaign Management
- Cash Management
- Chat/Messaging
- Commercial
- Communication Management
- Contract/License Management
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Reports
- Document Management
- Employee Scheduling
- Estimating
- For Call Centers
- For Residential
- General Ledger
- Interaction Tracking
- Job Costing
- Labor Forecasting
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Payroll Management
- Performance Management
- Performance Metrics
- Purchase Order Management
- Queue Management
- Quotes/Estimates
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Social Media Integration
- Subcontractor Management
- Timesheet Management
Integrations
Not provided by vendor
- Procore
