---
description: Compare ScreenSteps vs Zingtree for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ScreenSteps vs Zingtree | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [ScreenSteps \<span\>vs\</span\> Zingtree](https://www.getapp.za.com/compare/101161/103425/screensteps/vs/zingtree)

# Compare ScreenSteps vs Zingtree

Canonical: https://www.getapp.za.com/compare/101161/103425/screensteps/vs/zingtree

> Detailed comparison between ScreenSteps and Zingtree. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ScreenSteps | Zingtree |
| **Overall rating** | 4.8/5 | 4.4/5 |
| **Total Reviews** | 16 | 95 |
| **Starting Price** | US$239,00 | US$0,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### ScreenSteps

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Content Management
- Knowledge Base Management
- Self Service Portal

### Zingtree

- API
- Access Controls/Permissions
- Activity Tracking
- Application Management
- Blended Call Center
- Call Scripting
- Collaboration Tools
- Computer Telephony Integration
- Customer Database
- Email Management
- Help Desk Management
- Inbound Call Center
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- No-Code
- Self Service Portal
- Support Ticket Management
- Surveys & Feedback

## Links

- [View ScreenSteps Profile](https://www.getapp.za.com/software/101161/screensteps)
- [View Zingtree Profile](https://www.getapp.za.com/software/103425/zingtree)
- [View Original Comparison](https://www.getapp.za.com/compare/101161/103425/screensteps/vs/zingtree)

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