Nicereply is an online customer satisfaction survey software for measuring Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide, helping hundreds of teams to measure and improve the quality of their customer service
Nicereply is an online customer satisfaction survey software for measuring Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Nuvi provides marketing & management tools to Listen, Plan, Publish, Engage, Analyze, Locate, Review, and Capture to create better customer experiences!
Nuvi provides marketing & management tools to Listen, Plan, Publish, Engage, Analyze, Locate, Review, and Capture to create better customer...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$49,00/month

  • Subscription

Starting from

N/A

  • Subscription

Overall rating

4,7 /5
(266)
Ease of Use
4,7/5
Features & Functionality
4,6/5
Customer Service
4,7/5
Value for Money
4,7/5

Overall rating

4,3 /5
(58)
Ease of Use
4,2/5
Features & Functionality
3,7/5
Customer Service
4,4/5
Value for Money
4,1/5

Total features 75

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Charting
  • Chat
  • Client Management
  • Commenting
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Distribution Management
  • Email Integration
  • Engagement Analytics
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Help Desk Integration
  • Monitoring
  • Performance Management
  • Performance Reports
  • Ratings & Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Visual Analytics

Total features 3

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Charting
  • Chat
  • Client Management
  • Commenting
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Distribution Management
  • Email Integration
  • Engagement Analytics
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Help Desk Integration
  • Monitoring
  • Performance Management
  • Performance Reports
  • Ratings & Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Visual Analytics
  • Bitium
  • Bitly
  • DevHub
  • Facebook
  • Front
  • Google Maps
  • HappyFox
  • Help Scout
  • HelpMaster
  • Instagram
  • Bitium
  • Bitly
  • DevHub
  • Facebook
  • Front
  • Google Maps
  • HappyFox
  • Help Scout
  • HelpMaster
  • Instagram