Nicereply vs Perception

 

Nicereply

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Perception

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Knowledge Base
Online Support
Phone Support

Pricing

Starting From

US$49,00/month N/A
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Chat
Customizable Branding
Email Integration
Employee Management
Employee Self Service
Monitoring
Reporting & Statistics
Surveys & Feedback
Third Party Integration

Integrations

Bitium
Front
HappyFox
Help Scout
HelpMaster
Kayako
LiveAgent
ProjectManager.com
TeamSupport
Zendesk