---
description: Compare Survicate vs zenloop for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Survicate vs zenloop | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [User Testing Software](/directory/2075/user-testing/software) > [Survicate \<span\>vs\</span\> zenloop](https://www.getapp.za.com/compare/101401/111103/survicate/vs/zenloop)

# Compare Survicate vs zenloop

Canonical: https://www.getapp.za.com/compare/101401/111103/survicate/vs/zenloop

> Detailed comparison between Survicate and zenloop. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Survicate | zenloop |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 99 | 30 |
| **Starting Price** | US$0,00 | €99,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Survicate

- API
- CRM
- Customizable Reports
- Dashboard
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Distribution
- NPS Survey Structure
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

### zenloop

- API
- CRM
- Customizable Reports
- Dashboard
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Distribution
- NPS Survey Structure
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

## Links

- [View Survicate Profile](https://www.getapp.za.com/software/101401/survicate)
- [View zenloop Profile](https://www.getapp.za.com/software/111103/zenloop)
- [View Original Comparison](https://www.getapp.za.com/compare/101401/111103/survicate/vs/zenloop)

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