Survicate vs SurveySparrow
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Overview
Survey software for customer-centric businesses to collect continuous continuous customer insights at scale. Survicate allows you to create and launch surveys in minutes, analyze them in real-time, and act on feedback to improve your operations and increase customer satisfaction.
Survey software for customer-centric businesses to collect continuous continuous customer insights at scale. Survicate allows you to create and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.
SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$99.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.2/ 5Customer Service
4.8/ 5Value for Money
4.3/ 5Ease of Use
4.5/ 5Features
4.3/ 5Customer Service
4.4/ 5Value for Money
4.4/ 5Features
Total features 76
- 360 Degree Feedback
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Advocate Management
- Alerts/Notifications
- Anonymous Feedback
- Autofill
- Automated Scheduling
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Chat/Messaging
- Complaint Monitoring
- Conditional Logic
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Portal
- Employee Profiles
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Healthcare
- For Mobile
- For Websites
- Forms Creation & Design
- Individual Development Plans
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Segmentation
- Live Results Sharing
- Marketing Automation
- Mass Texting
- Media Monitoring
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Online Polling
- Paper-Based
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Phone-Based
- Process/Workflow Automation
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Review Monitoring
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Website Integration
- Widgets
- Workflow Management
Total features 115
- 360 Degree Feedback
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Advocate Management
- Alerts/Notifications
- Anonymous Feedback
- Autofill
- Automated Scheduling
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Chat/Messaging
- Complaint Monitoring
- Conditional Logic
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Portal
- Employee Profiles
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Healthcare
- For Mobile
- For Websites
- Forms Creation & Design
- Individual Development Plans
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Segmentation
- Live Results Sharing
- Marketing Automation
- Mass Texting
- Media Monitoring
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Online Polling
- Paper-Based
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Phone-Based
- Process/Workflow Automation
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Review Monitoring
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Website Integration
- Widgets
- Workflow Management
Integrations
- ActiveCampaign
- BHN Rewards
- Calendly
- Customer.io
- Drift
- Drip
- Freshdesk
- Freshsales
- Fullstory
- GetResponse
- Google Analytics 360
- Google Sheets
- Help Scout
- HubSpot Marketing Hub
- Intercom
- Keap
- Kit
- Klaviyo
- Lead Gen & CRM (formerly SharpSpring)
- Mailchimp
- Mailgun
- Marketo Engage
- Microsoft Teams
- Ortto
- Pipedrive
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Segment
- SessionCam
- Shopify
- Slack
- VERO
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- Zenkit
- ActiveCampaign
- BHN Rewards
- Calendly
- Customer.io
- Drift
- Drip
- Freshdesk
- Freshsales
- Fullstory
- GetResponse
- Google Analytics 360
- Google Sheets
- Help Scout
- HubSpot Marketing Hub
- Intercom
- Keap
- Kit
- Klaviyo
- Lead Gen & CRM (formerly SharpSpring)
- Mailchimp
- Mailgun
- Marketo Engage
- Microsoft Teams
- Ortto
- Pipedrive
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Segment
- SessionCam
- Shopify
- Slack
- VERO
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- Zenkit