Survicate vs SurveySparrow

Survey software for customer-centric businesses to collect continuous continuous customer insights at scale. Survicate allows you to create and launch surveys in minutes, analyze them in real-time, and act on feedback to improve your operations and increase customer satisfaction.
Survey software for customer-centric businesses to collect continuous continuous customer insights at scale. Survicate allows you to create and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.
SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers,...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$99.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(90)

Ease of Use

4.7/ 5

Features

4.2/ 5

Customer Service

4.8/ 5

Value for Money

4.3/ 5

Overall rating

4.4 /5
(114)

Ease of Use

4.5/ 5

Features

4.3/ 5

Customer Service

4.4/ 5

Value for Money

4.4/ 5

Total features 76

  • 360 Degree Feedback
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Advocate Management
  • Alerts/Notifications
  • Anonymous Feedback
  • Autofill
  • Automated Scheduling
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Chat/Messaging
  • Complaint Monitoring
  • Conditional Logic
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Healthcare
  • For Mobile
  • For Websites
  • Forms Creation & Design
  • Individual Development Plans
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Live Results Sharing
  • Marketing Automation
  • Mass Texting
  • Media Monitoring
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Paper-Based
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Personalization
  • Phone-Based
  • Process/Workflow Automation
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Review Monitoring
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Website Integration
  • Widgets
  • Workflow Management

Total features 115

  • 360 Degree Feedback
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Advocate Management
  • Alerts/Notifications
  • Anonymous Feedback
  • Autofill
  • Automated Scheduling
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Chat/Messaging
  • Complaint Monitoring
  • Conditional Logic
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Healthcare
  • For Mobile
  • For Websites
  • Forms Creation & Design
  • Individual Development Plans
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Live Results Sharing
  • Marketing Automation
  • Mass Texting
  • Media Monitoring
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Paper-Based
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Personalization
  • Phone-Based
  • Process/Workflow Automation
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Review Monitoring
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Website Integration
  • Widgets
  • Workflow Management
  • ActiveCampaign
  • BHN Rewards
  • Calendly
  • Customer.io
  • Drift
  • Drip
  • Freshdesk
  • Freshsales
  • Fullstory
  • GetResponse
  • Google Analytics 360
  • Google Sheets
  • Help Scout
  • HubSpot Marketing Hub
  • Intercom
  • Keap
  • Kit
  • Klaviyo
  • Lead Gen & CRM (formerly SharpSpring)
  • Mailchimp
  • Mailgun
  • Marketo Engage
  • Microsoft Teams
  • Ortto
  • Pipedrive
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Segment
  • SessionCam
  • Shopify
  • Slack
  • VERO
  • Woopra
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zenkit
  • ActiveCampaign
  • BHN Rewards
  • Calendly
  • Customer.io
  • Drift
  • Drip
  • Freshdesk
  • Freshsales
  • Fullstory
  • GetResponse
  • Google Analytics 360
  • Google Sheets
  • Help Scout
  • HubSpot Marketing Hub
  • Intercom
  • Keap
  • Kit
  • Klaviyo
  • Lead Gen & CRM (formerly SharpSpring)
  • Mailchimp
  • Mailgun
  • Marketo Engage
  • Microsoft Teams
  • Ortto
  • Pipedrive
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Segment
  • SessionCam
  • Shopify
  • Slack
  • VERO
  • Woopra
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zenkit