---
description: Compare Hotjar vs Vigil for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Hotjar vs Vigil | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/109/web-analytics/software) > [Hotjar \<span\>vs\</span\> Vigil](https://www.getapp.za.com/compare/101789/102309/hotjar/vs/vigil)

# Compare Hotjar vs Vigil

Canonical: https://www.getapp.za.com/compare/101789/102309/hotjar/vs/vigil

> Detailed comparison between Hotjar and Vigil. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Vigil |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 539 | 1 |
| **Starting Price** | US$39,00 | US$1,99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Hotjar

- API
- Activity Tracking
- Behavior Analytics
- Customizable Reports
- Dashboard
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- KPI Monitoring
- Mobile Survey
- Monitoring
- Performance Metrics
- Real-Time Data
- Real-Time Monitoring
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Video Support
- Visitor Tracking

### Vigil

- API
- Performance Metrics
- Real-Time Monitoring

## Links

- [View Hotjar Profile](https://www.getapp.za.com/software/101789/hotjar)
- [View Vigil Profile](https://www.getapp.za.com/software/102309/vigil)
- [View Original Comparison](https://www.getapp.za.com/compare/101789/102309/hotjar/vs/vigil)

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