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Hotjar vs TestRail

Hotjar

4.7 (534)
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TestRail

4.3 (173)
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All the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Trusted by one million websites in 180+ countries.
All the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Trusted by one million...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat
View profile
TestRail is a test case management solution for quality assurance (QA) and development teams, which is designed to help users organize, manage, and track their company’s software testing process. The solution provides tools for managing tests, tracking results, reporting, and more.
TestRail is a test case management solution for quality assurance (QA) and development teams, which is designed to help users organize, manage, and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat
View profile

Starting from

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$38.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.7 /5
(534)

Ease of Use

4.6/ 5

Features

4.5/ 5

Customer Service

4.5/ 5

Value for Money

4.5/ 5
Read all reviews

Overall rating

4.3 /5
(173)

Ease of Use

4.2/ 5

Features

4.2/ 5

Customer Service

4.1/ 5

Value for Money

4.1/ 5
Read all reviews

Total features 107

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Audience Targeting
  • Automated Testing
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • Bug Tracking
  • CSAT Survey Structure
  • Campaign Tracking
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Continuous Integration
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Demographic Data
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Geotargeting
  • Heatmaps
  • Hierarchical View
  • Interactive Reports
  • Issue Tracking
  • KPI Monitoring
  • Load Testing
  • Milestone Tracking
  • Mobile Survey
  • Moderated Usability Testing
  • Monitoring
  • Move & Copy
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Site Management
  • Multiple Test Types
  • NPS Survey Structure
  • Negative Feedback Management
  • Parameterized Testing
  • Performance Metrics
  • Problem Area Alerts
  • Project Management
  • Prototype Creation
  • Qualitative Comparative Analysis
  • Quality Assurance
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Regression Testing
  • Reporting & Statistics
  • Reporting/Analytics
  • Repository Management
  • Requirements Management
  • Requirements-Based Testing
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Test Case Management
  • Test Performance Metrics
  • Testing Management
  • Text Analysis
  • Third-Party Integrations
  • Traceability
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets

Total features 33

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Audience Targeting
  • Automated Testing
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • Bug Tracking
  • CSAT Survey Structure
  • Campaign Tracking
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Continuous Integration
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Demographic Data
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Geotargeting
  • Heatmaps
  • Hierarchical View
  • Interactive Reports
  • Issue Tracking
  • KPI Monitoring
  • Load Testing
  • Milestone Tracking
  • Mobile Survey
  • Moderated Usability Testing
  • Monitoring
  • Move & Copy
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Site Management
  • Multiple Test Types
  • NPS Survey Structure
  • Negative Feedback Management
  • Parameterized Testing
  • Performance Metrics
  • Problem Area Alerts
  • Project Management
  • Prototype Creation
  • Qualitative Comparative Analysis
  • Quality Assurance
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Regression Testing
  • Reporting & Statistics
  • Reporting/Analytics
  • Repository Management
  • Requirements Management
  • Requirements-Based Testing
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Test Case Management
  • Test Performance Metrics
  • Testing Management
  • Text Analysis
  • Third-Party Integrations
  • Traceability
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • AB Tasty
  • Aha!
  • Airtable
  • Appcues
  • Asana
  • Assembla
  • Axosoft
  • Azure DevOps Server
  • Basecamp
  • BigCommerce
  • Bitbucket
  • Bugzilla
  • CircleCI
  • ClickFunnels
  • ClickUp
  • Confluence
  • Cypress
  • Drip
  • Drupal
  • Firebase
  • FogBugz
  • Freshdesk
  • Functionize
  • GTM
  • GitHub
  • GitLab
  • Global App Testing
  • Gmail
  • Google Analytics 360
  • Google Drive
  • Google Tag Manager 360
  • HubSpot CMS Hub
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • InstaPage
  • Intercom
  • Jenkins
  • Jira
  • Joomla
  • Kajabi
  • Kartra
  • Kit
  • Leadpages
  • Mailchimp
  • Mantis
  • Microsoft Excel
  • Microsoft Outlook
  • Miro
  • Mixpanel
  • MySQL
  • OneDrive
  • Pipedrive
  • Pivotal Tracker
  • Podio
  • PrestaShop
  • Productboard
  • QuickSilk
  • Rally
  • Ranorex DesignWise
  • Ranorex Studio
  • Redmine
  • Salesforce Marketing Cloud Account Engagement
  • Sauce Labs
  • Segment
  • Shopify
  • Slack
  • Smartsheet
  • Squarespace
  • Todoist
  • Trac
  • Travis CI
  • Trello
  • Trustpilot
  • Unbounce
  • Webflow
  • Weebly
  • Wix
  • WooCommerce
  • WordPress
  • YouTrack
  • Zapier
  • Zendesk Suite
  • monday.com
  • pytest
  • AB Tasty
  • Aha!
  • Airtable
  • Appcues
  • Asana
  • Assembla
  • Axosoft
  • Azure DevOps Server
  • Basecamp
  • BigCommerce
  • Bitbucket
  • Bugzilla
  • CircleCI
  • ClickFunnels
  • ClickUp
  • Confluence
  • Cypress
  • Drip
  • Drupal
  • Firebase
  • FogBugz
  • Freshdesk
  • Functionize
  • GTM
  • GitHub
  • GitLab
  • Global App Testing
  • Gmail
  • Google Analytics 360
  • Google Drive
  • Google Tag Manager 360
  • HubSpot CMS Hub
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • InstaPage
  • Intercom
  • Jenkins
  • Jira
  • Joomla
  • Kajabi
  • Kartra
  • Kit
  • Leadpages
  • Mailchimp
  • Mantis
  • Microsoft Excel
  • Microsoft Outlook
  • Miro
  • Mixpanel
  • MySQL
  • OneDrive
  • Pipedrive
  • Pivotal Tracker
  • Podio
  • PrestaShop
  • Productboard
  • QuickSilk
  • Rally
  • Ranorex DesignWise
  • Ranorex Studio
  • Redmine
  • Salesforce Marketing Cloud Account Engagement
  • Sauce Labs
  • Segment
  • Shopify
  • Slack
  • Smartsheet
  • Squarespace
  • Todoist
  • Trac
  • Travis CI
  • Trello
  • Trustpilot
  • Unbounce
  • Webflow
  • Weebly
  • Wix
  • WooCommerce
  • WordPress
  • YouTrack
  • Zapier
  • Zendesk Suite
  • monday.com
  • pytest

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