---
description: Compare Hotjar vs Google Forms for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Hotjar vs Google Forms | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/3876/customer-retention/software) > [Hotjar \<span\>vs\</span\> Google Forms](https://www.getapp.za.com/compare/101789/112857/hotjar/vs/google-forms)

# Compare Hotjar vs Google Forms

Canonical: https://www.getapp.za.com/compare/101789/112857/hotjar/vs/google-forms

> Detailed comparison between Hotjar and Google Forms. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Google Forms |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 541 | 11437 |
| **Starting Price** | US$39,00 | US$0,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### Hotjar

- API
- Access Controls/Permissions
- Collaboration Tools
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Data Analysis Tools
- Dynamic Content
- Email Reminders
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Question Branching
- Real-Time Data
- Reporting/Analytics
- Survey Builder
- Surveys & Feedback
- Template Management
- URL Customization
- Visual Analytics

### Google Forms

- API
- Access Controls/Permissions
- Collaboration Tools
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Data Analysis Tools
- Dynamic Content
- Email Reminders
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Question Branching
- Real-Time Data
- Reporting/Analytics
- Survey Builder
- Surveys & Feedback
- Template Management
- URL Customization
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.getapp.za.com/software/101789/hotjar)
- [View Google Forms Profile](https://www.getapp.za.com/software/112857/google-forms)
- [View Original Comparison](https://www.getapp.za.com/compare/101789/112857/hotjar/vs/google-forms)

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