---
description: Compare Hotjar vs LivingLens for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Hotjar vs LivingLens | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/3876/customer-retention/software) > [Hotjar \<span\>vs\</span\> LivingLens](https://www.getapp.za.com/compare/101789/129015/hotjar/vs/livinglens)

# Compare Hotjar vs LivingLens

Canonical: https://www.getapp.za.com/compare/101789/129015/hotjar/vs/livinglens

> Detailed comparison between Hotjar and LivingLens. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | LivingLens |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 539 | 17 |
| **Starting Price** | US$39,00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Hotjar

- API
- Access Controls/Permissions
- Collaboration Tools
- Customizable Branding
- Customizable Reports
- Data Visualization
- Feedback Management
- KPI Monitoring
- Monitoring
- Multi-Channel Distribution
- Multi-Language
- Qualitative Comparative Analysis
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Statistical Analysis
- Surveys & Feedback
- Text Analysis
- User Research Analysis

### LivingLens

- API
- Access Controls/Permissions
- Collaboration Tools
- Customizable Branding
- Data Visualization
- Feedback Management
- Multi-Channel Distribution
- Multi-Language
- Qualitative Comparative Analysis
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Statistical Analysis
- Surveys & Feedback
- Text Analysis
- User Research Analysis

## Links

- [View Hotjar Profile](https://www.getapp.za.com/software/101789/hotjar)
- [View LivingLens Profile](https://www.getapp.za.com/software/129015/livinglens)
- [View Original Comparison](https://www.getapp.za.com/compare/101789/129015/hotjar/vs/livinglens)

-----

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