---
description: Compare Hotjar vs cxomni for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Hotjar vs cxomni | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/3876/customer-retention/software) > [Hotjar \<span\>vs\</span\> cxomni](https://www.getapp.za.com/compare/101789/130559/hotjar/vs/cx-omni-cxm-cloud)

# Compare Hotjar vs cxomni

Canonical: https://www.getapp.za.com/compare/101789/130559/hotjar/vs/cx-omni-cxm-cloud

> Detailed comparison between Hotjar and cxomni. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | cxomni |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 539 | 7 |
| **Starting Price** | US$39,00 | US$2 000,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Hotjar

- A/B Testing
- API
- Activity Tracking
- Collaboration Tools
- Communication Management
- Customizable Reports
- Dashboard
- Engagement Tracking
- KPI Monitoring
- Multi-Channel Communication
- NPS Survey Structure
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback

### cxomni

- A/B Testing
- API
- Activity Tracking
- Collaboration Tools
- Communication Management
- Customizable Reports
- Dashboard
- Engagement Tracking
- KPI Monitoring
- Multi-Channel Communication
- NPS Survey Structure
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Hotjar Profile](https://www.getapp.za.com/software/101789/hotjar)
- [View cxomni Profile](https://www.getapp.za.com/software/130559/cx-omni-cxm-cloud)
- [View Original Comparison](https://www.getapp.za.com/compare/101789/130559/hotjar/vs/cx-omni-cxm-cloud)

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