Hotjar vs Glassbox
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Overview
All the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Trusted by one million websites in 180+ countries.
All the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Trusted by one million...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics and Adobe Analytics.
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
Images
Pricing
Starting from
US$39.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Ease of Use
4.9/ 5Features
4.9/ 5Customer Service
4.9/ 5Value for Money
4.9/ 5Features
Total features 107
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Application Management
- Audience Targeting
- Availability Testing
- Behavior Analytics
- Behavior Tracking
- Behavioral Analytics
- CSAT Survey Structure
- Campaign Management
- Campaign Tracking
- Charting
- Chat/Messaging
- Click Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configurable Alerts
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Demographic Data
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Alerts
- Email Management
- Email Reminders
- Embeddable Maps
- Engagement Tracking
- Event Logs
- Feedback Management
- Floor Plans & Maps
- For Mobile
- For Science
- For Websites
- Funnel Analysis
- Geographic Maps
- Geotargeting
- Heatmaps
- Hierarchical Mapping
- Hover Maps
- Image Overlay
- Incident Management
- Interactive Reports
- Issue Management
- Issue Tracking
- KPI Monitoring
- Mail Server Monitoring
- Mobile Access
- Mobile Survey
- Moderated Usability Testing
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location Monitoring
- Multiple Site Management
- Multiple User Accounts
- NPS Survey Structure
- Negative Feedback Management
- Performance Management
- Performance Metrics
- Predictive Analytics
- Problem Area Alerts
- Prototype Creation
- Qualitative Comparative Analysis
- Quantitative Metrics
- Question Branching
- Question Library
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Risk Alerts
- Scheduled Testing
- Screen Activity Recording
- Scroll Maps
- Search/Filter
- Sentiment Analysis
- Server Monitoring
- Session Recording
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Software Testing Management
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Territorial Mapping
- Text Analysis
- Third-Party Integrations
- Transaction Monitoring
- Trend Analysis
- URL Customization
- Uptime Reporting
- Usability Testing
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- User Research Analysis
- Video Support
- Video recording/Transcriptions
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Widgets
- Workflow Management
Total features 78
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Application Management
- Audience Targeting
- Availability Testing
- Behavior Analytics
- Behavior Tracking
- Behavioral Analytics
- CSAT Survey Structure
- Campaign Management
- Campaign Tracking
- Charting
- Chat/Messaging
- Click Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configurable Alerts
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Demographic Data
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Alerts
- Email Management
- Email Reminders
- Embeddable Maps
- Engagement Tracking
- Event Logs
- Feedback Management
- Floor Plans & Maps
- For Mobile
- For Science
- For Websites
- Funnel Analysis
- Geographic Maps
- Geotargeting
- Heatmaps
- Hierarchical Mapping
- Hover Maps
- Image Overlay
- Incident Management
- Interactive Reports
- Issue Management
- Issue Tracking
- KPI Monitoring
- Mail Server Monitoring
- Mobile Access
- Mobile Survey
- Moderated Usability Testing
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location Monitoring
- Multiple Site Management
- Multiple User Accounts
- NPS Survey Structure
- Negative Feedback Management
- Performance Management
- Performance Metrics
- Predictive Analytics
- Problem Area Alerts
- Prototype Creation
- Qualitative Comparative Analysis
- Quantitative Metrics
- Question Branching
- Question Library
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Risk Alerts
- Scheduled Testing
- Screen Activity Recording
- Scroll Maps
- Search/Filter
- Sentiment Analysis
- Server Monitoring
- Session Recording
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Software Testing Management
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Territorial Mapping
- Text Analysis
- Third-Party Integrations
- Transaction Monitoring
- Trend Analysis
- URL Customization
- Uptime Reporting
- Usability Testing
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- User Research Analysis
- Video Support
- Video recording/Transcriptions
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Widgets
- Workflow Management
Integrations
- AB Tasty
- Adobe Analytics
- Aha!
- Airtable
- Appcues
- Asana
- Basecamp
- BigCommerce
- ClickFunnels
- ClickUp
- Drip
- Drupal
- Firebase
- Freshdesk
- GTM
- Gmail
- Google Analytics 360
- Google Drive
- Google Tag Manager 360
- HubSpot CMS Hub
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- InstaPage
- Intercom
- Jira
- Joomla
- Kajabi
- Kartra
- Kit
- Leadpages
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- Miro
- Mixpanel
- MySQL
- OneDrive
- Pipedrive
- Podio
- PrestaShop
- Productboard
- Qualtrics LTI
- QuickSilk
- Salesforce Marketing Cloud Account Engagement
- Segment
- Shopify
- Slack
- Smartsheet
- Squarespace
- Todoist
- Trello
- Trustpilot
- Unbounce
- Webflow
- Weebly
- Wix
- WooCommerce
- WordPress
- Zapier
- Zendesk Suite
- AB Tasty
- Adobe Analytics
- Aha!
- Airtable
- Appcues
- Asana
- Basecamp
- BigCommerce
- ClickFunnels
- ClickUp
- Drip
- Drupal
- Firebase
- Freshdesk
- GTM
- Gmail
- Google Analytics 360
- Google Drive
- Google Tag Manager 360
- HubSpot CMS Hub
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- InstaPage
- Intercom
- Jira
- Joomla
- Kajabi
- Kartra
- Kit
- Leadpages
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- Miro
- Mixpanel
- MySQL
- OneDrive
- Pipedrive
- Podio
- PrestaShop
- Productboard
- Qualtrics LTI
- QuickSilk
- Salesforce Marketing Cloud Account Engagement
- Segment
- Shopify
- Slack
- Smartsheet
- Squarespace
- Todoist
- Trello
- Trustpilot
- Unbounce
- Webflow
- Weebly
- Wix
- WooCommerce
- WordPress
- Zapier
- Zendesk Suite