Fishbowl vs Help Scout

 

Fishbowl

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Help Scout

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$3 495,00 US$12,00/month
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Automatic Notifications
CRM Integration
Chat
Customizable Reporting
Data Import/Export
Email Integration
Instant Messaging
Inventory Management
Inventory Tracking
Knowledge Base
Monitoring
Prioritizing
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Third Party Integration
Ticket Management
Workflow Management

Integrations

Bitium
Campaign Monitor
Capsule
Customer Thermometer
Dell Boomi
Handshake
Infusionsoft
Kissmetrics
Mailchimp
PipelineDeals
Privy
SPS Commerce Fulfillment
SalesIn
ShipRush
Slack
SnapEngage
Tripleseat
Xero
Zapier
Zentail