Atera vs ActivTrak

Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI.
ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring,...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$129.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$10.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(415)

Ease of Use

4.6/ 5

Features

4.3/ 5

Customer Service

4.5/ 5

Value for Money

4.6/ 5

Overall rating

4.6 /5
(565)

Ease of Use

4.5/ 5

Features

4.4/ 5

Customer Service

4.5/ 5

Value for Money

4.4/ 5

Total features 145

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic Time Capture
  • Backup and Recovery
  • Bandwidth Monitoring
  • Barcode/Ticket Scanning
  • Baseline Manager
  • Behavior Tracking
  • Benchmarking
  • Billable Items Tracking
  • Billing & Invoicing
  • Browsing History
  • CPU Monitoring
  • Calendar Management
  • Call Center Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Credential Management
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Integration
  • Data Management
  • Data Visualization
  • Database Creation
  • Deployment Management
  • Device Auto Discovery
  • Device Management
  • Document Management
  • Document Storage
  • Downtime Tracking
  • Email Alerts
  • Email Management
  • Email Monitoring
  • Email Templates
  • Employee Activity Monitoring
  • Employee Email Monitoring
  • Employee Management
  • Employee Self Service
  • Endpoint Protection Software
  • Engagement Tracking
  • Event Logs
  • Feedback Management
  • File Sharing
  • File Transfer
  • For MSPs
  • Goal Setting/Tracking
  • Help Desk Management
  • Historical Reporting
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Idle Time Monitoring
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • KPI Monitoring
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security Software
  • Network Wide Management
  • Offline Time Tracking
  • Online Time Tracking Software
  • Patch Management
  • Patch Prioritisation
  • Payroll Integration
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Productivity Analysis
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Proposal Generation
  • Publishing/Sharing
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Release Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Resource Allocation & Planning
  • Role-Based Permissions
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Activity Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Security Tools
  • Self Service Data Preparation
  • Self Service Portal
  • Self-service Analytics
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Threshold Alerts
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Trend Analysis
  • Trend/Problem Indicators
  • Troubleshooting
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Virtual Assistant
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Scanning
  • Workflow Management

Total features 86

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic Time Capture
  • Backup and Recovery
  • Bandwidth Monitoring
  • Barcode/Ticket Scanning
  • Baseline Manager
  • Behavior Tracking
  • Benchmarking
  • Billable Items Tracking
  • Billing & Invoicing
  • Browsing History
  • CPU Monitoring
  • Calendar Management
  • Call Center Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Credential Management
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Integration
  • Data Management
  • Data Visualization
  • Database Creation
  • Deployment Management
  • Device Auto Discovery
  • Device Management
  • Document Management
  • Document Storage
  • Downtime Tracking
  • Email Alerts
  • Email Management
  • Email Monitoring
  • Email Templates
  • Employee Activity Monitoring
  • Employee Email Monitoring
  • Employee Management
  • Employee Self Service
  • Endpoint Protection Software
  • Engagement Tracking
  • Event Logs
  • Feedback Management
  • File Sharing
  • File Transfer
  • For MSPs
  • Goal Setting/Tracking
  • Help Desk Management
  • Historical Reporting
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Idle Time Monitoring
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • KPI Monitoring
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security Software
  • Network Wide Management
  • Offline Time Tracking
  • Online Time Tracking Software
  • Patch Management
  • Patch Prioritisation
  • Payroll Integration
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Productivity Analysis
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Proposal Generation
  • Publishing/Sharing
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Release Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Resource Allocation & Planning
  • Role-Based Permissions
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Activity Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Security Tools
  • Self Service Data Preparation
  • Self Service Portal
  • Self-service Analytics
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Threshold Alerts
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Trend Analysis
  • Trend/Problem Indicators
  • Troubleshooting
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Virtual Assistant
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Scanning
  • Workflow Management
  • Acronis Cyber Backup
  • AnyDesk
  • Asana
  • Azure Active Directory
  • BambooHR
  • Bitdefender GravityZone
  • Chocolatey
  • Culture Amp
  • Domo
  • Domotz
  • Duo Security
  • Emsisoft Business Security
  • Google Calendar
  • Google Data Studio
  • Google Workspace
  • IRONSCALES
  • IT Glue
  • Jira
  • Keeper Security
  • Lattice
  • Lookr
  • Microsoft Power BI
  • Microsoft Teams
  • Microsoft Viva
  • Miradore
  • Ninite Pro
  • Okta
  • QuickBooks Desktop
  • QuickBooks Online
  • Salesforce Sales Cloud
  • ScalePad Lifecycle Manager
  • ServiceNow
  • Slack
  • Splashtop
  • Tableau
  • TeamViewer Remote
  • Webroot DNS Protection
  • Workday HCM
  • XM for Employee Experience
  • Xero
  • Zapier
  • monday.com
  • Acronis Cyber Backup
  • AnyDesk
  • Asana
  • Azure Active Directory
  • BambooHR
  • Bitdefender GravityZone
  • Chocolatey
  • Culture Amp
  • Domo
  • Domotz
  • Duo Security
  • Emsisoft Business Security
  • Google Calendar
  • Google Data Studio
  • Google Workspace
  • IRONSCALES
  • IT Glue
  • Jira
  • Keeper Security
  • Lattice
  • Lookr
  • Microsoft Power BI
  • Microsoft Teams
  • Microsoft Viva
  • Miradore
  • Ninite Pro
  • Okta
  • QuickBooks Desktop
  • QuickBooks Online
  • Salesforce Sales Cloud
  • ScalePad Lifecycle Manager
  • ServiceNow
  • Slack
  • Splashtop
  • Tableau
  • TeamViewer Remote
  • Webroot DNS Protection
  • Workday HCM
  • XM for Employee Experience
  • Xero
  • Zapier
  • monday.com