Atera vs ActivTrak
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Overview
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI.
ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$129.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$10.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.3/ 5Customer Service
4.5/ 5Value for Money
4.6/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.5/ 5Value for Money
4.4/ 5Features
Total features 145
- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Automatic Time Capture
- Backup and Recovery
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Baseline Manager
- Behavior Tracking
- Benchmarking
- Billable Items Tracking
- Billing & Invoicing
- Browsing History
- CPU Monitoring
- Calendar Management
- Call Center Management
- Change Management
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Compliance Management
- Configuration Management
- Credential Management
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Integration
- Data Management
- Data Visualization
- Database Creation
- Deployment Management
- Device Auto Discovery
- Device Management
- Document Management
- Document Storage
- Downtime Tracking
- Email Alerts
- Email Management
- Email Monitoring
- Email Templates
- Employee Activity Monitoring
- Employee Email Monitoring
- Employee Management
- Employee Self Service
- Endpoint Protection Software
- Engagement Tracking
- Event Logs
- Feedback Management
- File Sharing
- File Transfer
- For MSPs
- Goal Setting/Tracking
- Help Desk Management
- Historical Reporting
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- Idle Time Monitoring
- Incident Management
- Inventory Management
- Issue Auditing
- Issue Management
- KPI Monitoring
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Maintenance Management
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Security Software
- Network Wide Management
- Offline Time Tracking
- Online Time Tracking Software
- Patch Management
- Patch Prioritisation
- Payroll Integration
- Performance Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Predictive Analytics
- Prioritization
- Problem Management
- Productivity Analysis
- Productivity Tools
- Progress Tracking
- Project Management
- Proposal Generation
- Publishing/Sharing
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Resource Allocation & Planning
- Role-Based Permissions
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Screen Activity Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Security Tools
- Self Service Data Preparation
- Self Service Portal
- Self-service Analytics
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Status Tracking
- Strategic Planning
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Threshold Alerts
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Trend Analysis
- Trend/Problem Indicators
- Troubleshooting
- Unattended Access
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- Virtual Assistant
- Virtual Machine Monitoring
- Visual Analytics
- Vulnerability Scanning
- Workflow Management
Total features 86
- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Automatic Time Capture
- Backup and Recovery
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Baseline Manager
- Behavior Tracking
- Benchmarking
- Billable Items Tracking
- Billing & Invoicing
- Browsing History
- CPU Monitoring
- Calendar Management
- Call Center Management
- Change Management
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Compliance Management
- Configuration Management
- Credential Management
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Integration
- Data Management
- Data Visualization
- Database Creation
- Deployment Management
- Device Auto Discovery
- Device Management
- Document Management
- Document Storage
- Downtime Tracking
- Email Alerts
- Email Management
- Email Monitoring
- Email Templates
- Employee Activity Monitoring
- Employee Email Monitoring
- Employee Management
- Employee Self Service
- Endpoint Protection Software
- Engagement Tracking
- Event Logs
- Feedback Management
- File Sharing
- File Transfer
- For MSPs
- Goal Setting/Tracking
- Help Desk Management
- Historical Reporting
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- Idle Time Monitoring
- Incident Management
- Inventory Management
- Issue Auditing
- Issue Management
- KPI Monitoring
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Maintenance Management
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Security Software
- Network Wide Management
- Offline Time Tracking
- Online Time Tracking Software
- Patch Management
- Patch Prioritisation
- Payroll Integration
- Performance Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Predictive Analytics
- Prioritization
- Problem Management
- Productivity Analysis
- Productivity Tools
- Progress Tracking
- Project Management
- Proposal Generation
- Publishing/Sharing
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Resource Allocation & Planning
- Role-Based Permissions
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Screen Activity Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Security Tools
- Self Service Data Preparation
- Self Service Portal
- Self-service Analytics
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Status Tracking
- Strategic Planning
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Threshold Alerts
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Trend Analysis
- Trend/Problem Indicators
- Troubleshooting
- Unattended Access
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- Virtual Assistant
- Virtual Machine Monitoring
- Visual Analytics
- Vulnerability Scanning
- Workflow Management
Integrations
- Acronis Cyber Backup
- AnyDesk
- Asana
- Azure Active Directory
- BambooHR
- Bitdefender GravityZone
- Chocolatey
- Culture Amp
- Domo
- Domotz
- Duo Security
- Emsisoft Business Security
- Google Calendar
- Google Data Studio
- Google Workspace
- IRONSCALES
- IT Glue
- Jira
- Keeper Security
- Lattice
- Lookr
- Microsoft Power BI
- Microsoft Teams
- Microsoft Viva
- Miradore
- Ninite Pro
- Okta
- QuickBooks Desktop
- QuickBooks Online
- Salesforce Sales Cloud
- ScalePad Lifecycle Manager
- ServiceNow
- Slack
- Splashtop
- Tableau
- TeamViewer Remote
- Webroot DNS Protection
- Workday HCM
- XM for Employee Experience
- Xero
- Zapier
- monday.com
- Acronis Cyber Backup
- AnyDesk
- Asana
- Azure Active Directory
- BambooHR
- Bitdefender GravityZone
- Chocolatey
- Culture Amp
- Domo
- Domotz
- Duo Security
- Emsisoft Business Security
- Google Calendar
- Google Data Studio
- Google Workspace
- IRONSCALES
- IT Glue
- Jira
- Keeper Security
- Lattice
- Lookr
- Microsoft Power BI
- Microsoft Teams
- Microsoft Viva
- Miradore
- Ninite Pro
- Okta
- QuickBooks Desktop
- QuickBooks Online
- Salesforce Sales Cloud
- ScalePad Lifecycle Manager
- ServiceNow
- Slack
- Splashtop
- Tableau
- TeamViewer Remote
- Webroot DNS Protection
- Workday HCM
- XM for Employee Experience
- Xero
- Zapier
- monday.com