OneDesk vs Trello
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Overview
OneDesk combines helpdesk and project management software into a single collaborative application. With OneDesk, your team can work on customer support tickets and projects in one place. No need to purchase, integrate and switch between multiple apps to get your work done.
OneDesk combines helpdesk and project management software into a single collaborative application. With OneDesk, your team can work on customer...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a breathing project hub of cross-team collaboration.
From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
Images
Pricing
Starting from
US$11.99/month
- Free Version
- Free Trial
- Subscription
Starting from
US$5.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4/ 5Features
4.5/ 5Customer Service
4.1/ 5Value for Money
4.1/ 5Ease of Use
4.5/ 5Features
4.3/ 5Customer Service
4.3/ 5Value for Money
4.5/ 5Features
Total features 72
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Automated Routing
- Automatic Backup
- Backlog Management
- Billing & Invoicing
- Brainstorming
- Budget Management
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Campaign Management
- Campaign Planning
- Change Management
- Channel Management
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Content Management
- Cost-to-Completion Tracking
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Deadline Management
- Discussions/Forums
- Document Storage
- Drag & Drop
- Due Date Tracking
- Electronic Forms
- Email Management
- Email Marketing
- Email Templates
- Email-to-Task Conversion
- Employee Activity Monitoring
- Employee Management
- Engagement Tracking
- Feedback Management
- File Management
- File Sharing
- Financial Management
- For Small Businesses
- Forms Automation
- Gamification
- Gantt/Timeline View
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Guest Access
- Idea Management
- Innovation Management
- Inventory Management
- Issue Management
- Issue Tracking
- KPI Monitoring
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Macros/Templated Responses
- Marketing Automation
- Marketing Calendar
- Media Planning
- Meeting Management
- Messaging
- Milestone Tracking
- Mobile Access
- Multi-Campaign
- Multi-Channel Communication
- Multiple Projects
- No-Code
- Notes Management
- Order Management
- Orientation Workflow Management
- Percent-Complete Tracking
- Performance Metrics
- Planning Tools
- Point of Sale (POS)
- Polls/Voting
- Portfolio Management
- Prioritization
- Process Change Tracking
- Process Modeling & Designing
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Editing
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Recurring Tasks
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Management
- Resource Allocation & Planning
- Resource Management
- Resource Request
- Resource Scheduling
- Risk Management
- Roadmapping
- Rules-Based Workflow
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service Level Agreement (SLA) Management
- Skills Tracking
- Spreadsheet View
- Sprint Planning
- Status Tracking
- Strategic Planning
- Sub-Task Management
- Supports Scrum
- Surveys & Feedback
- Tagging
- Task Board View
- Task Editing
- Task Import
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Template Management
- Templates
- Testing/QA Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- To-Do List
- Traditional Methodologies
- Training Management
- Vendor Management
- Visual Workflow Management
- Visualization
- Web-based Deployment
- Workflow Configuration
- Workflow Management
Total features 152
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Automated Routing
- Automatic Backup
- Backlog Management
- Billing & Invoicing
- Brainstorming
- Budget Management
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Campaign Management
- Campaign Planning
- Change Management
- Channel Management
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Content Management
- Cost-to-Completion Tracking
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Deadline Management
- Discussions/Forums
- Document Storage
- Drag & Drop
- Due Date Tracking
- Electronic Forms
- Email Management
- Email Marketing
- Email Templates
- Email-to-Task Conversion
- Employee Activity Monitoring
- Employee Management
- Engagement Tracking
- Feedback Management
- File Management
- File Sharing
- Financial Management
- For Small Businesses
- Forms Automation
- Gamification
- Gantt/Timeline View
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Guest Access
- Idea Management
- Innovation Management
- Inventory Management
- Issue Management
- Issue Tracking
- KPI Monitoring
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Macros/Templated Responses
- Marketing Automation
- Marketing Calendar
- Media Planning
- Meeting Management
- Messaging
- Milestone Tracking
- Mobile Access
- Multi-Campaign
- Multi-Channel Communication
- Multiple Projects
- No-Code
- Notes Management
- Order Management
- Orientation Workflow Management
- Percent-Complete Tracking
- Performance Metrics
- Planning Tools
- Point of Sale (POS)
- Polls/Voting
- Portfolio Management
- Prioritization
- Process Change Tracking
- Process Modeling & Designing
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Editing
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Recurring Tasks
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Management
- Resource Allocation & Planning
- Resource Management
- Resource Request
- Resource Scheduling
- Risk Management
- Roadmapping
- Rules-Based Workflow
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service Level Agreement (SLA) Management
- Skills Tracking
- Spreadsheet View
- Sprint Planning
- Status Tracking
- Strategic Planning
- Sub-Task Management
- Supports Scrum
- Surveys & Feedback
- Tagging
- Task Board View
- Task Editing
- Task Import
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Template Management
- Templates
- Testing/QA Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- To-Do List
- Traditional Methodologies
- Training Management
- Vendor Management
- Visual Workflow Management
- Visualization
- Web-based Deployment
- Workflow Configuration
- Workflow Management
Integrations
- AbcSubmit
- Aha!
- Ally
- Assembla
- Bitbucket
- Blesk
- Box
- Bridge24
- Chanty
- Clockify
- CloudCall
- Cloudpipes
- Conceptboard
- Confluence
- DAKboard
- Detectify
- Doorbell.io
- Dropbox Business
- Droplr
- Duefocus
- EasyQA
- Egnyte
- Everhour
- Evernote Teams
- FeedbackRIG
- Flock
- FlowXO
- FreshBooks
- Freshdesk
- GLIDR
- GitHub
- GitLab
- Gmail
- Google Calendar
- Google Drive
- Harvest
- Help Scout
- Hootsuite
- HourStack
- Hubstaff
- Hubstaff Tasks
- IFTTT
- Instabug
- Intercom
- Jell
- Jira
- Join.Me
- Joomla
- Jotform
- Juriba Enterprise
- Lokalise
- Mailbutler
- Mailchimp
- Make
- Marker
- Marketo Engage
- Microsoft 365
- Microsoft Azure
- Microsoft Outlook
- Microsoft Project
- Microsoft Teams
- Miro
- Moxo
- MyLenio
- NativeForms
- NetCrunch
- Okta
- OneDrive
- OneLogin
- Outline
- Package Tracker
- Paperform
- Pastel
- Pegasus
- Pipedrive
- Pivotal Tracker
- Planyway
- Pleexy
- PomoDone App
- ProdPad
- Publicate
- QuickBooks Online
- Raygun
- Rollbar
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ScreenCloud
- Screenful
- ScrumGenius
- Slab
- Slack
- SmartDraw
- SpeakUP
- Status Hero
- StoriesOnBoard
- Sunsama
- SupportBee
- SurveyMonkey
- TMetric
- TeamGantt
- Telegram
- Testuff
- TimeCamp
- Timely
- Timeneye
- Twitter/X
- Typeform
- Unito
- Userlike
- Usersnap
- WebWork Time Tracker
- Whereby
- Wireframe.cc
- Wistia
- WordPress
- Ybug
- Zapier
- Zenaton
- Zendesk Suite
- Zight (formerly CloudApp)
- Zoho Cliq
- draw.io
- eyeson
- n8n.io
- noCRM.io
- weForms
- AbcSubmit
- Aha!
- Ally
- Assembla
- Bitbucket
- Blesk
- Box
- Bridge24
- Chanty
- Clockify
- CloudCall
- Cloudpipes
- Conceptboard
- Confluence
- DAKboard
- Detectify
- Doorbell.io
- Dropbox Business
- Droplr
- Duefocus
- EasyQA
- Egnyte
- Everhour
- Evernote Teams
- FeedbackRIG
- Flock
- FlowXO
- FreshBooks
- Freshdesk
- GLIDR
- GitHub
- GitLab
- Gmail
- Google Calendar
- Google Drive
- Harvest
- Help Scout
- Hootsuite
- HourStack
- Hubstaff
- Hubstaff Tasks
- IFTTT
- Instabug
- Intercom
- Jell
- Jira
- Join.Me
- Joomla
- Jotform
- Juriba Enterprise
- Lokalise
- Mailbutler
- Mailchimp
- Make
- Marker
- Marketo Engage
- Microsoft 365
- Microsoft Azure
- Microsoft Outlook
- Microsoft Project
- Microsoft Teams
- Miro
- Moxo
- MyLenio
- NativeForms
- NetCrunch
- Okta
- OneDrive
- OneLogin
- Outline
- Package Tracker
- Paperform
- Pastel
- Pegasus
- Pipedrive
- Pivotal Tracker
- Planyway
- Pleexy
- PomoDone App
- ProdPad
- Publicate
- QuickBooks Online
- Raygun
- Rollbar
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ScreenCloud
- Screenful
- ScrumGenius
- Slab
- Slack
- SmartDraw
- SpeakUP
- Status Hero
- StoriesOnBoard
- Sunsama
- SupportBee
- SurveyMonkey
- TMetric
- TeamGantt
- Telegram
- Testuff
- TimeCamp
- Timely
- Timeneye
- Twitter/X
- Typeform
- Unito
- Userlike
- Usersnap
- WebWork Time Tracker
- Whereby
- Wireframe.cc
- Wistia
- WordPress
- Ybug
- Zapier
- Zenaton
- Zendesk Suite
- Zight (formerly CloudApp)
- Zoho Cliq
- draw.io
- eyeson
- n8n.io
- noCRM.io
- weForms
