Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers &...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$8,99/month

  • Free
  • Subscription

Starting from

€40,00/month

  • Free
  • Subscription

Overall rating

4,2 /5
(404)
Ease of Use
4,1/5
Features & Functionality
4,2/5
Customer Service
4,1/5
Value for Money
4,2/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 228

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Auto-Dialer
  • Auto-Responders
  • Automated Publishing
  • Automated Routing
  • Automatic Call Distribution
  • Behavior Tracking
  • Billing & Invoicing
  • Blended Call Center
  • Boolean Search
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Signature
  • Canned Responses
  • Cataloging/Categorization
  • Channel Management
  • Chat Transcript
  • Chat/Messaging
  • Click Tracking
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Complaint Management
  • Complaint Monitoring
  • Computer Telephony Integration
  • Configurable Alerts
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Targeting
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Decision Support Software
  • Device Targeting
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Calendar
  • Event Triggered Actions
  • Expiry Notifications
  • FAQ
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • For Call Centers
  • For Sales Teams/Organizations
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gamification
  • Geotargeting
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Help Desk Management
  • IVR / Voice Recognition
  • Image Library
  • Impact Measurement
  • Inbound Call Center
  • Influencer Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Language Detection
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Leaderboards
  • List Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Manual Dialer
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Scripts
  • Multiple Site Management
  • Natural Language Search
  • Negative Feedback Management
  • Network Monitoring
  • Newsletter Management
  • Notification Scheduling
  • On-Demand Communications
  • Onboarding
  • Opportunity Management
  • Outbound Call Center
  • Pageview Tracking
  • Percent-Complete Tracking
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pipeline Management
  • Portfolio Management
  • Post Scheduling
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Product Catalog
  • Progressive Dialer
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Recurring Tasks
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Reputation Management
  • Request Escalation
  • Resource Management
  • Response Management
  • Revenue Management
  • Review Monitoring
  • Review Notification
  • Routing
  • SMS Messaging
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Semantic Search
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Creation
  • Signature Management
  • Signature Templates
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Spam Blocker
  • Subscriber Management
  • Summarization
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Taxonomy Classification
  • Team Management
  • Template Management
  • Territory Management
  • Text Analysis
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • Time on Site Tracking
  • Timeline Management
  • Topic Clustering
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • Virtual Assistant
  • Voice Customization
  • Voice Mail
  • WYSIWYG Editor
  • Web Forms
  • Web Notifications
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Widgets
  • Win / Loss Analysis
  • Workflow Configuration
  • Workflow Management

Total features 119

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Auto-Dialer
  • Auto-Responders
  • Automated Publishing
  • Automated Routing
  • Automatic Call Distribution
  • Behavior Tracking
  • Billing & Invoicing
  • Blended Call Center
  • Boolean Search
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Signature
  • Canned Responses
  • Cataloging/Categorization
  • Channel Management
  • Chat Transcript
  • Chat/Messaging
  • Click Tracking
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Complaint Management
  • Complaint Monitoring
  • Computer Telephony Integration
  • Configurable Alerts
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Targeting
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Decision Support Software
  • Device Targeting
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Calendar
  • Event Triggered Actions
  • Expiry Notifications
  • FAQ
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • For Call Centers
  • For Sales Teams/Organizations
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gamification
  • Geotargeting
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Help Desk Management
  • IVR / Voice Recognition
  • Image Library
  • Impact Measurement
  • Inbound Call Center
  • Influencer Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Language Detection
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Leaderboards
  • List Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Manual Dialer
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Scripts
  • Multiple Site Management
  • Natural Language Search
  • Negative Feedback Management
  • Network Monitoring
  • Newsletter Management
  • Notification Scheduling
  • On-Demand Communications
  • Onboarding
  • Opportunity Management
  • Outbound Call Center
  • Pageview Tracking
  • Percent-Complete Tracking
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pipeline Management
  • Portfolio Management
  • Post Scheduling
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Product Catalog
  • Progressive Dialer
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Recurring Tasks
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Reputation Management
  • Request Escalation
  • Resource Management
  • Response Management
  • Revenue Management
  • Review Monitoring
  • Review Notification
  • Routing
  • SMS Messaging
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Semantic Search
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Creation
  • Signature Management
  • Signature Templates
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Spam Blocker
  • Subscriber Management
  • Summarization
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Taxonomy Classification
  • Team Management
  • Template Management
  • Territory Management
  • Text Analysis
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • Time on Site Tracking
  • Timeline Management
  • Topic Clustering
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • Virtual Assistant
  • Voice Customization
  • Voice Mail
  • WYSIWYG Editor
  • Web Forms
  • Web Notifications
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Widgets
  • Win / Loss Analysis
  • Workflow Configuration
  • Workflow Management
  • Braintree
  • ClickDesk
  • Drupal
  • Facebook
  • FreshBooks
  • FullContact
  • Gravity Forms
  • Help Scout
  • Joomla
  • LeadPages
  • LinkedIn for Business
  • LiveHelpNow
  • Magento Commerce
  • Mailchimp Transactional Email
  • QuickBooks Online Advanced
  • SendGrid
  • Shopify
  • Stripe
  • Tidio
  • Twilio Voice
  • Twitter
  • Unbounce
  • UserVoice
  • WebMerge
  • WooCommerce
  • WordPress
  • Wufoo
  • Xero
  • Zapier
  • Zendesk
  • Braintree
  • ClickDesk
  • Drupal
  • Facebook
  • FreshBooks
  • FullContact
  • Gravity Forms
  • Help Scout
  • Joomla
  • LeadPages
  • LinkedIn for Business
  • LiveHelpNow
  • Magento Commerce
  • Mailchimp Transactional Email
  • QuickBooks Online Advanced
  • SendGrid
  • Shopify
  • Stripe
  • Tidio
  • Twilio Voice
  • Twitter
  • Unbounce
  • UserVoice
  • WebMerge
  • WooCommerce
  • WordPress
  • Wufoo
  • Xero
  • Zapier
  • Zendesk