---
description: Compare Agile CRM vs ThinkOwl for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Agile CRM vs ThinkOwl | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/3479/it-ticketing-systems/software) > [Agile CRM \<span\>vs\</span\> ThinkOwl](https://www.getapp.za.com/compare/102073/121447/agile-crm/vs/thinkowl)

# Compare Agile CRM vs ThinkOwl

Canonical: https://www.getapp.za.com/compare/102073/121447/agile-crm/vs/thinkowl

> Detailed comparison between Agile CRM and ThinkOwl. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Agile CRM | ThinkOwl |
| **Overall rating** | 4.1/5 | - |
| **Total Reviews** | 524 | 0 |
| **Starting Price** | US$8,99 | US$40,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Agile CRM

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### ThinkOwl

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Agile CRM Profile](https://www.getapp.za.com/software/102073/agile-crm)
- [View ThinkOwl Profile](https://www.getapp.za.com/software/121447/thinkowl)
- [View Original Comparison](https://www.getapp.za.com/compare/102073/121447/agile-crm/vs/thinkowl)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Agile CRM vs ThinkOwl | GetApp South Africa 2026","description":"Compare Agile CRM vs ThinkOwl for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/102073/121447/agile-crm/vs/thinkowl","about":[{"@id":"https://www.getapp.za.com/software/102073/agile-crm#software"},{"@id":"https://www.getapp.za.com/software/121447/thinkowl#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/102073/121447/agile-crm/vs/thinkowl#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/102073/121447/agile-crm/vs/thinkowl#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA"},{"name":"Agile CRM","description":"Agile CRM is an all-in-one platform with dedicated sales, marketing and service features. \n\nAll-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging.\nAffordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses.\nCloud-based SaaS service that is mobile-ready, fast, and simple to use.\n\nAgile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.\nAgile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. \nFull telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms.\n\nAgile CRM has rich analytics and reporting features for monitoring business performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0ee379d5-94f9-4dd7-a56e-9ceabf50aea9.png","url":"https://www.getapp.za.com/software/102073/agile-crm","@id":"https://www.getapp.za.com/software/102073/agile-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":524},"offers":{"price":"8.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"ThinkOwl","description":"ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement.\n\nThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. It offers the perfect blend of service desk features, conversational or generative AI, and an omnichannel communication environment. Its workflow automation, AI technology, and software integration capabilities are a real treat for digital communication. Additionally, ThinkOwl excels in data analysis, generating advanced reports that offer real-time insights into KPIs across topics, teams, and channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/66404a67-ee0c-4c34-bb9c-b434d8884170.jpeg","url":"https://www.getapp.za.com/software/121447/thinkowl","@id":"https://www.getapp.za.com/software/121447/thinkowl#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.getapp.za.com/compare/102073/121447/agile-crm/vs/thinkowl#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems","position":2,"item":"/directory/3479/it-ticketing-systems/software","@type":"ListItem"},{"name":"Agile CRM vs ThinkOwl","position":3,"item":"https://www.getapp.za.com/compare/102073/121447/agile-crm/vs/thinkowl","@type":"ListItem"}]}]}
</script>
