Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can handle interactions across various social media channels and web chat applications like Facebook, Instagram, Twitter, WhatsApp, Line, and Telegram.
wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$8,99/month

  • Free
  • Subscription

Starting from

  • Free
  • Subscription

Overall rating

4,2 /5
(404)
Ease of Use
4,1/5
Features & Functionality
4,2/5
Customer Service
4,1/5
Value for Money
4,2/5

Overall rating

4,7 /5
(40)
Ease of Use
4,7/5
Features & Functionality
4,8/5
Customer Service
4,5/5
Value for Money
4,7/5

Total features 228

  • A/B Testing
  • API
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Audio Capture
  • Auto-Dialer
  • Auto-Responders
  • Automated Publishing
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Behavior Tracking
  • Billing & Invoicing
  • Blended Call Center
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Caller ID
  • Campaign Specific Signature
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Communications Diagnostics
  • Competitive Analysis
  • Computer Telephony Integration
  • Concatenated Speech
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Targeting
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Database
  • Customer Engagement
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Macros
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Device Targeting
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Calendar
  • Event Triggered Actions
  • Expiry Notifications
  • FAQ
  • FCC Compliance
  • FTC Compliance
  • Field Sales Management
  • File Sharing
  • For Call Centers
  • For Sales Teams/Organizations
  • Forecasting
  • Gamification
  • Geotargeting
  • Goal Setting / Tracking
  • Help Desk Management
  • IVR / Voice Recognition
  • Image Library
  • Inbound Call Center
  • Influencer Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Management
  • Issue Management
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Leaderboards
  • List Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Manual Dialer
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple Parties
  • Multiple Scripts
  • Multiple Site Management
  • Network Monitoring
  • Newsletter Management
  • Notification Scheduling
  • Onboarding
  • Open Database Design
  • Opportunity Management
  • Outbound Call Center
  • Pageview Tracking
  • Percent-Complete Tracking
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Portfolio Management
  • Post Scheduling
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Product Catalog
  • Progressive Dialer
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quality Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Notifications
  • Real-Time Chat
  • Recurring Tasks
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Assignment
  • Request Escalation
  • Resource Management
  • Response Management
  • Revenue Management
  • Routing
  • SMS Marketing Managment
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Creation
  • Signature Management
  • Signature Templates
  • Social Media Integration
  • Spam Blocker
  • Speech-to-Text Analysis
  • Subscriber Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Telemarketing Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • Time on Site Tracking
  • Timeline Management
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • WYSIWYG Editor
  • Web Forms
  • Web Notifications
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Whitelisting/Blacklisting
  • Widgets
  • Win / Loss Analysis
  • Workflow Configuration
  • Workflow Management
  • Workforce Management

Total features 91

  • A/B Testing
  • API
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Audio Capture
  • Auto-Dialer
  • Auto-Responders
  • Automated Publishing
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Behavior Tracking
  • Billing & Invoicing
  • Blended Call Center
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Caller ID
  • Campaign Specific Signature
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Communications Diagnostics
  • Competitive Analysis
  • Computer Telephony Integration
  • Concatenated Speech
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Targeting
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Database
  • Customer Engagement
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Macros
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Device Targeting
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Calendar
  • Event Triggered Actions
  • Expiry Notifications
  • FAQ
  • FCC Compliance
  • FTC Compliance
  • Field Sales Management
  • File Sharing
  • For Call Centers
  • For Sales Teams/Organizations
  • Forecasting
  • Gamification
  • Geotargeting
  • Goal Setting / Tracking
  • Help Desk Management
  • IVR / Voice Recognition
  • Image Library
  • Inbound Call Center
  • Influencer Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Management
  • Issue Management
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Leaderboards
  • List Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Manual Dialer
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple Parties
  • Multiple Scripts
  • Multiple Site Management
  • Network Monitoring
  • Newsletter Management
  • Notification Scheduling
  • Onboarding
  • Open Database Design
  • Opportunity Management
  • Outbound Call Center
  • Pageview Tracking
  • Percent-Complete Tracking
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Portfolio Management
  • Post Scheduling
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Product Catalog
  • Progressive Dialer
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quality Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Notifications
  • Real-Time Chat
  • Recurring Tasks
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Assignment
  • Request Escalation
  • Resource Management
  • Response Management
  • Revenue Management
  • Routing
  • SMS Marketing Managment
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Creation
  • Signature Management
  • Signature Templates
  • Social Media Integration
  • Spam Blocker
  • Speech-to-Text Analysis
  • Subscriber Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Telemarketing Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • Time on Site Tracking
  • Timeline Management
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • WYSIWYG Editor
  • Web Forms
  • Web Notifications
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Whitelisting/Blacklisting
  • Widgets
  • Win / Loss Analysis
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
  • Braintree
  • ClickDesk
  • Drupal
  • Facebook
  • FreshBooks
  • FullContact
  • Gravity Forms
  • Help Scout
  • Joomla
  • LeadPages
  • LinkedIn for Business
  • LiveHelpNow
  • Magento Commerce
  • Mailchimp Transactional Email
  • QuickBooks Online Advanced
  • SendGrid
  • Shopify
  • Stripe
  • Tidio
  • Twilio Voice
  • Twitter
  • Unbounce
  • UserVoice
  • WebMerge
  • WooCommerce
  • WordPress
  • Wufoo
  • Xero
  • Zapier
  • Zendesk
  • Braintree
  • ClickDesk
  • Drupal
  • Facebook
  • FreshBooks
  • FullContact
  • Gravity Forms
  • Help Scout
  • Joomla
  • LeadPages
  • LinkedIn for Business
  • LiveHelpNow
  • Magento Commerce
  • Mailchimp Transactional Email
  • QuickBooks Online Advanced
  • SendGrid
  • Shopify
  • Stripe
  • Tidio
  • Twilio Voice
  • Twitter
  • Unbounce
  • UserVoice
  • WebMerge
  • WooCommerce
  • WordPress
  • Wufoo
  • Xero
  • Zapier
  • Zendesk