Agile CRM vs Arena QMS
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Overview
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Arena QMS is a cloud-based, product-centric quality management system that provides businesses with tools to build a single source of truth and ensure regulatory compliance across the entire product lifecycle.
Arena QMS connects quality records directly to the product design in a single system.
Arena QMS is a cloud-based, product-centric quality management system that provides businesses with tools to build a single source of truth and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$8.99
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.0/ 5Features
4.1/ 5Customer Service
4.0/ 5Value for Money
4.1/ 5Ease of Use
4.2/ 5Features
4.3/ 5Customer Service
4.3/ 5Value for Money
4.1/ 5Features
Total features 220
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Audience Targeting
- Audit Management
- Audit Trail
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Behavior Tracking
- Billing & Invoicing
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Calibration Management
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Change Management
- Channel Management
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Complaint Management
- Compliance Management
- Compliance Tracking
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Corrective and Preventive Actions (CAPA)
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Defect Tracking
- Digital Signature
- Document Coding & Control
- Document Lifecycle Management
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Environmental Compliance
- Event Triggered Actions
- FDA Compliance
- Field Sales Management
- File Sharing
- For Mac Devices
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Geotargeting
- Goal Setting/Tracking
- Help Desk Management
- ISO Compliance
- ISO Standards Management
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Incident Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Auditing
- Issue Management
- Issue Tracking
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- Lifecycle Management
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Mass Texting
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Format Support
- Multiple Site Management
- Multiple User Accounts
- Nonconformance Tracking
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Product Catalog
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Planning/Scheduling
- Project Tracking
- Project Workflow
- Proposal Generation
- Prospecting Tools
- Quality Control
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Referral Tracking
- Regulatory Intelligence Feeds
- Regulatory Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Review
- Resource Management
- Response Management
- Revenue Management
- Revision History
- Risk Management
- Role-Based Permissions
- Root Cause Analysis
- Routing
- Rules-Based Workflow
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduled Messaging
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Signature Creation
- Signature Management
- Signature Templates
- Social Listening
- Social Media Integration
- Social Media Monitoring
- Spam Blocker
- Sub-Task Management
- Subscriber Management
- Supplier Management
- Supplier Quality Control
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Task Editing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Management
- Template Management
- Territory Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Time on Site Tracking
- Traceability
- Training Management
- Trend Analysis
- Usage Tracking/Analytics
- User Interaction Tracking
- Version Control
- Voice Mail
- WYSIWYG Editor
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Analytics
- Website Integration
- Whitelisting/Blacklisting
- Widgets
- Win/Loss Analysis
- Workflow Management
Total features 82
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Audience Targeting
- Audit Management
- Audit Trail
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Behavior Tracking
- Billing & Invoicing
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Calibration Management
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Change Management
- Channel Management
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Complaint Management
- Compliance Management
- Compliance Tracking
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Corrective and Preventive Actions (CAPA)
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Defect Tracking
- Digital Signature
- Document Coding & Control
- Document Lifecycle Management
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Environmental Compliance
- Event Triggered Actions
- FDA Compliance
- Field Sales Management
- File Sharing
- For Mac Devices
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Geotargeting
- Goal Setting/Tracking
- Help Desk Management
- ISO Compliance
- ISO Standards Management
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Incident Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Auditing
- Issue Management
- Issue Tracking
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- Lifecycle Management
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Mass Texting
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Format Support
- Multiple Site Management
- Multiple User Accounts
- Nonconformance Tracking
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Product Catalog
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Planning/Scheduling
- Project Tracking
- Project Workflow
- Proposal Generation
- Prospecting Tools
- Quality Control
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Referral Tracking
- Regulatory Intelligence Feeds
- Regulatory Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Review
- Resource Management
- Response Management
- Revenue Management
- Revision History
- Risk Management
- Role-Based Permissions
- Root Cause Analysis
- Routing
- Rules-Based Workflow
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduled Messaging
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Signature Creation
- Signature Management
- Signature Templates
- Social Listening
- Social Media Integration
- Social Media Monitoring
- Spam Blocker
- Sub-Task Management
- Subscriber Management
- Supplier Management
- Supplier Quality Control
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Task Editing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Management
- Template Management
- Territory Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Time on Site Tracking
- Traceability
- Training Management
- Trend Analysis
- Usage Tracking/Analytics
- User Interaction Tracking
- Version Control
- Voice Mail
- WYSIWYG Editor
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Analytics
- Website Integration
- Whitelisting/Blacklisting
- Widgets
- Win/Loss Analysis
- Workflow Management
Integrations
- Acumatica Cloud ERP
- Adobe Commerce
- Altium Designer
- Braintree
- CADTALK
- ClickDesk
- CreateForm
- Drupal
- Drupal Commerce
- Dynamics 365
- Expandable ERP
- FlowEQ
- FreshBooks
- FullContact
- Gravity Forms
- Help Scout
- Instrumental
- Jira
- Joomla
- JoomlaLMS
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business
- NetSuite
- Onshape
- OrCAD X
- Part Analytics
- Plivo
- QuickBooks Online Advanced
- RingCentral Contact Center
- SAP Business ByDesign
- Sage 100
- SendGrid
- Shopify
- Stripe
- Stripe Billing
- Tidio
- Tulip
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Acumatica Cloud ERP
- Adobe Commerce
- Altium Designer
- Braintree
- CADTALK
- ClickDesk
- CreateForm
- Drupal
- Drupal Commerce
- Dynamics 365
- Expandable ERP
- FlowEQ
- FreshBooks
- FullContact
- Gravity Forms
- Help Scout
- Instrumental
- Jira
- Joomla
- JoomlaLMS
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business
- NetSuite
- Onshape
- OrCAD X
- Part Analytics
- Plivo
- QuickBooks Online Advanced
- RingCentral Contact Center
- SAP Business ByDesign
- Sage 100
- SendGrid
- Shopify
- Stripe
- Stripe Billing
- Tidio
- Tulip
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
