Helpshift vs RingCentral Contact Center

 

Helpshift

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RingCentral Contact Center

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$95,00/month N/A
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
CRM Integration
Chat
Contact History
Customizable Branding
Instant Messaging
Knowledge Base
Multi-Channel Communication
Prioritizing
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Workflow Management

Integrations

Agent.ai
AppFollow
Box
Constant Contact
Dropbox
Freshdesk
Mailchimp
Office 365
RingCentral
Salesboom CRM
Salesforce Sales Cloud
Salesforce Service Cloud
Salesmate
ServiceNow
Twitter
Workato
Zendesk