Helpshift vs Microsoft Teams

 

Helpshift

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Microsoft Teams

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$0,00/year US$5,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Customizable Branding
Document Management
Document Storage
Email Integration
File Management
Instant Messaging
Knowledge Base
Multi-Channel Communication
Permission Management
Prioritizing
Reporting & Statistics
SSL Security
Search Functionality
Social Media Integration
Third Party Integration
Ticket Management
Workflow Management

Integrations

Agent.ai
AppFollow
Azendoo
Constant Contact
Dropbox
Intercom
MailClark
Mailchimp
Office 365
Orcanos ALM 2.0
Salesforce Sales Cloud
Salesforce Service Cloud
Statsbot
Synapse
SyncDojo
Twitter
Wrike
Zendesk
Zoom