Helpshift vs LiveChat

 

Helpshift

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LiveChat

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$95,00/month US$16,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
CRM Integration
Chat
Contact History
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base
Multi-Channel Communication
Prioritizing
Real Time Monitoring
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Workflow Management

Integrations

ActiveCampaign
Agent.ai
AppFollow
Campaign Monitor
Cayzu
Constant Contact
Dropbox
Logicbox
Mailchimp
Salesforce Sales Cloud
Salesforce Service Cloud
Talkdesk
Toonimo
Twitter
VidGrid
Vision Helpdesk
Zendesk
amoCRM