Helpshift vs Salesforce Sales Cloud

 

Helpshift

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Salesforce Sales Cloud

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$95,00/month US$25,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Automatic Reminders
Chat
Contact Database
Customizable Branding
Instant Messaging
Knowledge Base
Mobile Integration
Multi-Channel Communication
Prioritizing
Reporting & Statistics
Social Media Integration
Third Party Integration
Ticket Management
Workflow Management

Integrations

Agent.ai
AppFollow
Birst
CogniDox
Constant Contact
Dropbox
Gold Lasso
Intellect
InterWeave Smart Payment Gateway
Mailchimp
Nirvaha Commissions
O2B
Salesforce Sales Cloud
Salesforce Service Cloud
Sofon Guided Solutions
SurveyGizmo
TeamSupport
Twitter
Zendesk