Helpshift vs RingCentral

 

Helpshift

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RingCentral

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$0,00/year US$20,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Recording
Chat
Conferencing
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base
Multi-Channel Communication
Prioritizing
Reporting & Statistics
Social Media Integration
Third Party Integration
Ticket Management
Workflow Management

Integrations

1CRM
Agent.ai
AppFollow
Apptivo
Constant Contact
Dropbox
Freshdesk
Mailchimp
PCRecruiter
SalesExec
Salesforce Sales Cloud
Salesforce Service Cloud
TeamSupport
Twitter
Zendesk
Zoho CRM