Helpshift vs TeamViewer

 

Helpshift

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TeamViewer

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$0,00/year €27,90/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Chat
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base
Monitoring
Multi-Channel Communication
Prioritizing
Reporting & Statistics
Social Media Integration
Third Party Integration
Ticket Management
Workflow Management

Integrations

Agent.ai
Alloy Navigator
AppFollow
Bitium
Constant Contact
Dropbox
Freshservice
LiveChat
Mailchimp
NinjaRMM
Salesforce Sales Cloud
Salesforce Service Cloud
SysAid
TOPdesk
Twitter
YOUZER
Zendesk
eWay-CRM