Helpshift vs Lync Online

 

Helpshift

Learn More

Lync Online

Learn More

Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$95,00/month US$2,00/month
Free
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Chat
Customizable Branding
Instant Messaging
Knowledge Base
Multi-Channel Communication
Prioritizing
Reporting & Statistics
Third Party Integration
Ticket Management
Workflow Management

Integrations

365 Command
4me
Agent.ai
AppFollow
Atmos
Clarity Connect
Constant Contact
Dropbox
Mailchimp
Mendix
Salesforce Sales Cloud
Salesforce Service Cloud
Sameroom
SuccessFactors
Twitter
Vocalcom
Zendesk
Zoom